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- Tasks: Engage customers, achieve sales targets, and provide exceptional service in a vibrant retail environment.
- Company: Join Pandora, the world's largest jewellery brand, known for its commitment to sustainability and self-expression.
- Benefits: Enjoy competitive pay, bonuses, generous discounts, and a unique jewellery uniform allowance.
- Why this job: Be part of a recognised 'Best Places to Work 2023' team, crafting memorable experiences for customers.
- Qualifications: Passion for sales, excellent communication skills, and ability to thrive in a fast-paced environment.
- Other info: Flexible hours on a fixed-term contract; perfect for students seeking valuable retail experience.
Competitive hourly rate of pay, bonus scheme, generous employee discount, annual jewellery uniform allowance and other excellent benefits!
Pandora is a retail environment like no other: our sales colleagues are able to craft the incredible with our customers every day; curating our beautiful hand-made jewellery to bring special moments to life. We are seeking a results-driven, target-focussed sales assistant to join the store team. If you dream of engaging customers, achieving and exceeding sales goals, and making a lasting impression on your customers then Pandora is the place for you!
The role:
- Our sales assistants are our brand ambassadors, and the link between our products and our customers.
- They lead the success of the store by influencing sales, excelling in customer service, and sharing their knowledge of our products and brand.
- You’ll get to interact with people on every shift to help create their special memories through dreaming, daring, caring and delivering.
What to expect from the role:
- Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, units per transaction and average transaction value.
- Build the bond between our brand and our customer by answering queries, providing exemplary service and adapting your approach depending on individuals’ personalities, loves and needs.
- Learn and confidently share Pandora product knowledge to maximise sales and provide an unforgettable customer experience.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
- Assisting with product deliveries; unloading and storing in the correct spaces in store.
- Merchandising the store and maintaining high shop floor standards; taking pride in your environment.
- Operating the till system, handling financial transactions including returns and exchanges.
The successful candidate:
- We look for passionate and motivated team players.
- We encourage our team members to express their individuality by styling Pandora jewellery in their own way, and sharing these ideas with our customers.
- Our sales assistants give a voice to people’s loves every day so building rapport and being able to chat and engage with people in a natural, open way is important to us.
- A natural ability to see the opportunity in achieving and over-achieving sales targets.
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere: our products are very popular so stores are often very busy.
Why work with us?
Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.
Our generous benefits package includes:
- A highly competitive hourly rate of pay.
- Eligibility for the sales assistant bonus scheme.
- A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality!
- Generous employee discount.
- Access to our employee ‘wear box’, where you can self-select jewellery to wear each time you’re working!
- Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts.
- Parties, incentives and gifts throughout the year.
If you are looking for a new challenge and feel you have the relevant skills then don’t miss out! Please click apply to submit your application.
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.
*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible.*
About Pandora:
Pandora is the world’s largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030.
Sales Assistant - Metrocentre Red (6 hour fixed term contract) employer: PANDORA
Contact Detail:
PANDORA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Metrocentre Red (6 hour fixed term contract)
✨Tip Number 1
Familiarise yourself with Pandora's product range and brand values. Understanding the unique selling points of their jewellery will help you engage customers effectively and demonstrate your passion for the brand during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. Being able to showcase your ability to build rapport and adapt your approach to various customer personalities will set you apart from other candidates.
✨Tip Number 3
Research common sales techniques, particularly those focused on upselling and enhancing customer experience. Being prepared to discuss how you can apply these techniques in a fast-paced retail environment will demonstrate your readiness for the role.
✨Tip Number 4
Show enthusiasm for the role and the company culture during your interactions. Highlighting your motivation to contribute to Pandora's success and your excitement about the employee benefits can leave a positive impression on the hiring team.
We think you need these skills to ace Sales Assistant - Metrocentre Red (6 hour fixed term contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Use specific examples that demonstrate your ability to meet sales targets and engage with customers effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for jewellery and retail. Mention why you want to work for Pandora specifically, and how your skills align with their values of customer engagement and sales excellence.
Showcase Your Personality: Pandora values individuality, so let your personality shine through in your application. Share personal anecdotes or experiences that reflect your ability to connect with customers and create memorable shopping experiences.
Highlight Teamwork Skills: Since the role requires working as part of a team, emphasise your teamwork skills in your application. Provide examples of how you've successfully collaborated with others to achieve common goals in previous roles.
How to prepare for a job interview at PANDORA
✨Show Your Passion for Sales
Make sure to express your enthusiasm for sales during the interview. Share examples of how you've successfully engaged customers in the past and exceeded sales targets. This will demonstrate that you have the drive and motivation that Pandora values.
✨Know Your Product
Familiarise yourself with Pandora's jewellery collections and brand values before the interview. Being able to discuss specific products and their features will show that you're genuinely interested in the role and can provide excellent customer service.
✨Demonstrate Excellent Customer Service Skills
Prepare to discuss scenarios where you've provided outstanding customer service. Highlight your ability to build rapport with customers and adapt your approach based on their needs, as this is crucial for a sales assistant at Pandora.
✨Be Ready for Role-Playing
Expect some role-playing exercises during the interview to assess your selling skills. Practice engaging with a mock customer, focusing on upselling and creating a memorable experience. This will help you showcase your ability to connect with customers effectively.
