At a Glance
- Tasks: Join our team as a Sales Assistant, providing top-notch customer service and driving sales.
- Company: PANDORA is the world's largest jewellery company, known for its handcrafted pieces and sustainability efforts.
- Benefits: Enjoy competitive pay, generous bonuses, a 55% employee discount, and fun perks throughout the year.
- Why this job: Be part of a dynamic team, learn about jewellery, and make a real impact on customer experiences.
- Qualifications: Passion for jewellery, strong communication skills, and a positive attitude are essential; retail experience is a plus.
- Other info: This is a part-time, 6-month fixed-term contract role in a fast-paced retail environment.
Sales Assistant
Competitive hourly rate, generous bonus scheme and other excellent benefits!
We are currently seeking a pro-active, results driven sales assistant to join the store team. If you\βd love to be part of a high performing team who provide world-class service then we\βd love to have you join us!
The role
Our sales assistants are our brand ambassadors, and the essential link between our products and our customers. Coached by the store management, our sales assistants lead the success of the store by influencing sales, excelling in customer service, and sharing their knowledge of the product and brand. The store teams shape the look, feel, and atmosphere of their store. Our stores are often busy, so really enjoying a fast-paced retail sales floor environment is essential.
About PANDORA
The largest jewellery company in the world, we give a voice to millions of people\βs loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.
We pursue sustainability In everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products.
Our people
Our global workforce is made up of over 27,000 passionate people who, in 2021, helped PANDORA record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture where we are empowered to be ourselves and equipped to deliver our very best.
As we continue to grow, we also continue to invest in our talent. We\βre looking for people who share our values and can help us bring our ambitions to life.
What to expect from the role
β’ Build the bond between our brand and our customer, by answering queries, providing exemplary service and adapting your approach depending on individuals\β personalities and needs
β’ Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV and productivity
β’ Learn and confidently share PANDORA product knowledge to maximise sales and provide an unforgettable customer experience
β’ Encourage customer loyalty by discussing upcoming collection launches, obtaining customer data by offering e-receipts
β’ Complete PANDORA online training modules, to develop yourself and flourish as PANDORA team member, with the support of your store manager
β’ Lead by example; coach and train newer members of the team
β’ Merchandising the store and maintaining high shop floor standards; taking pride in your environment
β’ Operating the till system, handling financial transactions including returns and exchanges
The successful candidate
We look for passionate and motivated team players. We encourage our team members to express their individuality by styling PANDORA jewellery in their own way, and sharing these ideas with our customers. This means that a love for our product is vital!
Ideal candidates will have:
β’ Strong selling skills, with experience in retailing desirable consumer products preferable but not essential
β’ Excellent communicator: sales assistants needs to initiate contact and communicate confidently, so articulate spoken English is essential
β’ Ability to work well under pressure, in a fast-paced, sales driven atmosphere
β’ A positive, \βcan-do\β attitude: an individual who enjoys as working as one part of a successful team
β’ Customer service focussed: we give a voice to people\βs loves so really caring about the interaction with a customer is essential
β’ Flexible approach: sales assistants work on a rotational shift-basis, including weekends and bank holidays
Why work with us?
Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.
Our generous benefits package includes:
β’ A highly competitive rate of pay and bonus package
β’ Generous 55% employee discount
β’ A generous annual jewellery uniform allowance of Β£500
β’ Access to Winniperks, our online discount and benefits platform, which includes gym discounts, partnership deals, hospitality offers and more!
β’ Parties, incentives and gifts throughout the year
If you are looking for a new challenge and feel you have the relevant skills then don\βt miss out! Please understand that due to the large number of applications, only online applications can be considered. Please click apply to submit your application.
*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*
Sales Assistant - Huddersfield (6-month FTC, Part-time) employer: PANDORA
Contact Detail:
PANDORA Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Assistant - Huddersfield (6-month FTC, Part-time)
β¨Tip Number 1
Familiarise yourself with PANDORA's product range and brand values. Being able to discuss their jewellery and sustainability efforts confidently during your interview will show your genuine interest and alignment with the company's mission.
β¨Tip Number 2
Prepare examples of how you've excelled in customer service or sales in previous roles. Highlighting specific instances where you exceeded targets or received positive feedback can demonstrate your capability to thrive in a fast-paced retail environment.
β¨Tip Number 3
Showcase your teamwork skills by discussing how you've collaborated with colleagues in past positions. PANDORA values team spirit, so sharing experiences that illustrate your ability to work well with others will be beneficial.
β¨Tip Number 4
Be ready to discuss your flexibility regarding working hours, including weekends and bank holidays. Demonstrating your willingness to adapt to the store's needs will make you a more attractive candidate for this part-time role.
We think you need these skills to ace Sales Assistant - Huddersfield (6-month FTC, Part-time)
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any sales achievements and skills that align with the job description, such as strong communication and a positive attitude.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for PANDORA's products and your understanding of their brand values. Mention specific examples of how you can contribute to the team and enhance customer experiences.
Showcase Your Sales Skills: In your application, provide examples of how you've successfully met or exceeded sales targets in previous roles. Highlight your ability to adapt your approach based on customer needs, which is crucial for this position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at PANDORA
β¨Show Your Passion for the Brand
Make sure to express your enthusiasm for PANDORA and its products during the interview. Share any personal experiences you have with their jewellery, as this will demonstrate your genuine interest and help you connect with the interviewers.
β¨Highlight Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Discuss specific situations where you went above and beyond to meet a customer's needs, as this aligns perfectly with the company's focus on customer satisfaction.
β¨Demonstrate Your Sales Acumen
Be ready to discuss your sales experience and techniques. Talk about how you've successfully met or exceeded sales targets in the past, and be prepared to share strategies you would use to drive sales in a fast-paced retail environment.
β¨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or upcoming product launches. This shows your interest in the role and helps you understand if it's the right fit for you.