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For Companies At a Glance
- Tasks: Engage with customers, drive sales, and create memorable experiences through our beautiful jewellery.
- Company: Join Pandora, the world's largest jewellery company, known for its hand-crafted pieces and sustainability commitment.
- Benefits: Enjoy competitive pay, bonus schemes, generous discounts, and a stylish uniform allowance.
- Why this job: Be part of a dynamic team recognised as one of the 'Best Places to Work' in the UK!
- Qualifications: Passionate individuals with strong sales focus and ability to connect with customers are encouraged to apply.
- Other info: Access exclusive jewellery selections and enjoy fun incentives throughout the year.
Competitive hourly rate of pay, bonus scheme, generous employee discount, annual jewellery uniform allowance, and other excellent benefits!
Pandora offers a retail environment like no other: our sales colleagues craft the incredible with our customers every day by curating our beautiful, hand-made jewellery to create special moments. We are seeking a results-driven, target-focused sales assistant to join our store team. If you enjoy engaging with customers, achieving and exceeding sales goals, and making a lasting impression, Pandora is the place for you!
In the UK, we are proud to have recently been recognized in the Sunday Times ‘Best Places to Work’, one of only 11 in the ‘very large’ employers category.
The role
Our sales assistants are brand ambassadors, connecting our products with our customers. They drive store success by influencing sales, providing excellent customer service, and sharing their knowledge of our products and brand. On each shift, you'll interact with people to help create their special memories through dreaming, daring, caring, and delivering.
About Pandora
The largest jewellery company in the world, Pandora gives a voice to millions of people's loves every day. We sell three pieces of our hand-crafted jewellery every second, with nearly 7,000 points of sale worldwide and a strong online presence. We are committed to sustainability in everything we do, setting ambitious and measurable targets across sourcing, materials, and marketing.
Our people
Our global team of over 33,000 passionate individuals has helped Pandora achieve record earnings, driven by a refreshed long-term growth strategy. Our dynamic culture empowers us to be ourselves and deliver our best. As we grow, we continue to invest in talent. We seek individuals who share our values and can help us realize our ambitions.
What to expect from the role
- Achieve and exceed individual and store sales targets through effective selling skills, focusing on up-selling, units per transaction, and average transaction value.
- Build relationships with customers by answering queries, providing exemplary service, and personalizing interactions based on individual needs.
- Learn and confidently share Pandora product knowledge to maximize sales and enhance customer experience.
- Encourage customer loyalty by discussing upcoming collections and collecting customer data.
- Assist with product deliveries, unloading, and storing items correctly.
- Maintain high shop floor standards through merchandising and environment upkeep.
- Operate the till system, handle transactions, returns, and exchanges.
The successful candidate
We value passionate, motivated team players who express their individuality by styling Pandora jewellery and sharing their ideas with customers:
- Ability to build rapport and engage naturally with people.
- Strong sales focus with a track record of achieving and exceeding targets.
- Ability to work well under pressure in a fast-paced, sales-driven environment.
Why work with us?
Our people are key to our success. We offer a competitive rewards package, including:
- A highly competitive hourly pay rate.
- Eligibility for the sales assistant bonus scheme.
- A generous annual jewellery uniform allowance to express your style.
- Generous employee discount.
- Access to our ‘wear box’ to select jewellery for work.
- Access to our benefits platform with retail, hospitality, and entertainment discounts.
- Parties, incentives, and gifts throughout the year.
Contact Detail:
PANDORA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Bath
✨Tip Number 1
Familiarise yourself with Pandora's product range and brand values. Understanding the unique selling points of their jewellery will help you engage customers effectively and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your sales techniques, especially in upselling and personalising customer experiences. Role-playing scenarios with friends or family can help you refine your approach and boost your confidence when speaking to customers.
✨Tip Number 3
Network with current or former employees of Pandora to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach and show that you’re a great fit for the team.
✨Tip Number 4
Prepare to discuss your previous sales experiences and how you've exceeded targets in the past. Be ready to share specific examples that highlight your ability to connect with customers and drive sales, as this is crucial for the role.
We think you need these skills to ace Sales Assistant - Bath
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Pandora is looking for in a Sales Assistant. Focus on their emphasis on customer engagement, sales targets, and product knowledge.
Tailor Your CV: Highlight your relevant experience in retail or sales, particularly any achievements related to meeting sales targets. Use specific examples that demonstrate your ability to engage with customers and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for jewellery and customer service. Mention how your values align with Pandora's commitment to sustainability and customer experience.
Showcase Your Personality: Since Pandora values individuality, make sure your application reflects your personality. Use a friendly tone and express your enthusiasm for the role and the brand.
How to prepare for a job interview at PANDORA
✨Show Your Passion for Jewellery
Make sure to express your enthusiasm for Pandora's products during the interview. Share any personal experiences with jewellery or how you connect with the brand's values of crafting special moments.
✨Demonstrate Sales Skills
Prepare examples of how you've successfully achieved sales targets in previous roles. Highlight specific strategies you used, such as upselling or building customer relationships, to showcase your results-driven approach.
✨Engage with Role-Playing
Be ready for potential role-playing scenarios where you might need to demonstrate your customer service skills. Practice responding to common customer queries and think about how you can personalise interactions to create memorable experiences.
✨Research the Brand
Familiarise yourself with Pandora's latest collections and sustainability initiatives. Showing that you understand the brand's mission and current offerings will impress the interviewers and demonstrate your commitment to the role.
