Head of Business Development in London

Head of Business Development
Contract: Permanent
Location: Flexible hybrid working style with three days in the London office
The role
The Head of Business Development – is responsible for driving brand expansion, unlocking new revenue opportunities, and strengthening the company\’s presence across key accounts in retail, wholesale, mono-brand, and concession channels. This executive will lead strategic partnerships, accelerate growth across the wholesale ecosystem, and architect market strategies that maximize brand penetration, customer value, and category performance. The role combines commercial acumen, strategic leadership, and deep industry expertise, particularly with major retailers, prestige distributors, and luxury points of sale. This leader will play a pivotal role in shaping the markets multi-channel growth blueprint and building high-value, future-ready wholesale capabilities.

About Pandora
Pandora is the world\’s largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Our people
Our global team of over 33,000 passionate individuals helped Pandora achieve record earnings in 2023, driven by a new long-term growth strategy. This rapid progress has fostered an ambitious and empowering culture.

As we grow, we continue to invest in our talent. We\’re seeking people who share our values and can help us realise our ambitions.

What To Expect From The Role
Strategic Focus Strategic Partnerships, Brand Growth & New Channel Development:

• Identify, negotiate, and secure high-impact partnerships with major retailers, luxury distributors, department stores, specialty boutiques, and emerging premium channels.
• Expand the brand\’s reach by developing new wholesale channels, global market entries, and strategic alliances.
• Build long-term joint business plans (JBPs) with wholesale partners to enhance visibility, elevate brand equity, and maximize in-store and online presence.
• Build operating blueprint for the market inclusive of contract structures, discount and margin architecture, and other foundations of the operating model.
• Serve as a senior relationship owner for top accounts, ensuring strategic alignment and operational excellence.

Growth Acceleration:

• Own and drive the wholesale revenue strategy, delivering targets for sell-in, sell(1)through, profitability, and category penetration.
• Lead commercial planning across assortment, pricing, promotions, trade investment, and retail media programs.
• Partner with Finance and Sales Operations to optimize demand planning, forecast accuracy, and