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- Tasks: Shape and execute the People agenda across our retail divisions at Pandora.
- Company: Join Pandora, the world's largest jewellery brand, known for its innovative culture.
- Benefits: Enjoy competitive salary, hybrid working, private healthcare, and generous employee discounts.
- Why this job: Make a real impact on people strategies while developing your HR career.
- Qualifications: Experience as an HRBP in retail, strong communication skills, and CIPD qualification preferred.
- Other info: Be part of a sustainable brand committed to inspiring self-expression through jewellery.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: Marylebone, London (3 days per week Tuesday-Thursday). Travel requirements: across division to support in-store and regional partnering requirements.
Overview
As a strategic HR Business Partner at Pandora, you will play a pivotal role in shaping and executing the People agenda across our retail divisions. Partnering closely with Divisional Sales Managers (DSMs), Regional Sales Managers (RSMs), Store Managers, the HR Director, Sales Director, and HR Centres of Expertise (COEs), you will influence and enable business performance through people. You will translate divisional commercial priorities into actionable people plans, ensuring our store teams are engaged, capable, and aligned with Pandora's brand values and future ambitions. This role is ideal for a commercially astute, people‑centric HR professional who thrives in a dynamic, customer‑focused environment. You will be responsible for driving strategic HR initiatives and ensuring our retail teams are future‑ready. Success in this role requires strategic influence, strong coaching capability, commercial acumen, and operational HR expertise.
Key Responsibilities
- Strategic Business Partnering
- Act as a trusted advisor to DSMs and RSMs, translating business strategy into people plans that drive performance and growth.
- Lead workforce planning, talent development, and succession strategies to build future capability.
- Strengthen leadership capability and support cultural transformation aligned to Pandora’s values.
- Champion internal mobility by identifying and developing high‑potential talent with clear career pathways.
- People Strategy Execution
- Deliver impactful HR initiatives across the employee lifecycle: performance, engagement, inclusion, and wellbeing.
- Partner with HR Director and COEs to ensure seamless execution of Cluster and Global HR programmes and BAU processes.
- Use people data and analytics to inform decisions, identify skill gaps and mitigate risks.
- Support divisional and cluster‑wide strategic projects and embed career development conversations into regular rhythms.
- Employee Relations & Compliance
- Collaborate with ER team for consistent, fair, and compliant handling of ER matters.
- Act as divisional escalation point for ER issues and guide leaders through performance management processes.
- Support organisational change (restructures, consultations, role redesigns) ensuring alignment with strategy and people impact.
- Ensure compliance with legislation, policies, and ethical standards.
- Manager Enablement & Capability Building
- Coach retail leaders to build inclusive, high‑performing teams.
- Support leadership development programmes and promote a culture of feedback, recognition, and growth.
- Employee Experience & Wellbeing
- Champion a positive, inclusive employee experience with wellbeing embedded in operations.
- Partner with COEs to tailor initiatives reducing absenteeism and burnout.
- Actively listen to employee feedback to shape people strategies.
- Digital & Data Enablement
- Advocate for digital tools that enhance HR delivery and employee experience.
- Support integration of technology into people processes for efficiency and better decision making.
- Team Coordination (Rotational Responsibility)
- Coordinate HRBP team rhythm, ensuring alignment and collaboration with HR strategy.
- Represent HRBP team in HRLT meetings and cascade strategic updates.
- Drive consistency in ways of working and documentation across HRBP community.
What we’re looking for
- Proven experience as an HRBP in a multi‑site retail or consumer‑facing environment.
- Strong commercial acumen with the ability to influence senior stakeholders and drive business outcomes.
- Skilled in coaching, change leadership, and employee relations.
- Exceptional communication and collaboration skills, with a proactive, solutions‑focused mindset.
- Comfortable using data and HR analytics to shape strategy and measure impact.
- CIPD qualified or equivalent experience preferred.
Why work with us?
- Career Development & Growth: Be at the forefront of an inspiring journey with tailored development plans, mentorship, and regular reviews to ensure you’re on track to achieving your goals.
- Competitive Salary & Regular Reviews: We make sure your efforts are rewarded fairly, with regular opportunities to review your progress and success.
- Generous Bonus Scheme: Your hard work doesn’t go unnoticed, with opportunities to earn performance‑related bonuses.
- Hybrid Working Flexibility: Strike the perfect balance between collaboration and focus, with three office days and two work‑from‑home days Tuesday to Thursday.
- Early Finish Fridays: Start your weekends early by finishing work at 3 PM every Friday.
- Private Healthcare: Your wellbeing is our priority, with access to private healthcare that keeps you covered.
- Employee Discounts & Perks: Enjoy a generous employee discount on Pandora products and exclusive access to discounted brands, cinema tickets, gym memberships, holidays, and more.
- Annual Leave & Flexibility: 25 days annual leave plus bank holidays, with the option to buy or sell leave, and your birthday off to celebrate YOU!
- Wellness Hub & Support: Access to wellness resources and a dedicated Employee Assistance Programme offering free, confidential support 24/7 on all things health and wellbeing, financial advice, legal aid and lots more.
- Recognition & Celebrations: Your achievements are our success. With a recognition programme and regular celebrations, we ensure every success is shared and appreciated.
- Choice of Lunch: Enjoy a lunch of your choice, delivered right to you whenever you’re in the office (claimable for field‑based employees).
We encourage everyone applying to refrain from adding identity‑related elements such as a photo, marital status, and age. This helps us maintain a fair and equal opportunity for all candidates. If you require reasonable adjustments in place during your interview(s), please let us know as soon as possible.
About Pandora
Pandora is the world’s largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high‑quality materials. Each piece is created to inspire self‑expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
HR Business Partner, South of England (m4 Corridor, South Coast, South East And London) employer: PANDORA
Contact Detail:
PANDORA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Business Partner, South of England (m4 Corridor, South Coast, South East And London)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the HR field, especially those who work at Pandora or similar companies. Attend industry events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might help you land that interview!
✨Tip Number 2
Prepare for the interview by researching Pandora’s values and recent initiatives. Show us how your experience aligns with their mission and how you can contribute to their People agenda. Tailor your responses to highlight your strategic influence and coaching skills – they’ll love that!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on articulating your commercial acumen and operational HR expertise, as these are key for the HR Business Partner role.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email expressing your appreciation for the opportunity can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace HR Business Partner, South of England (m4 Corridor, South Coast, South East And London)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience as an HR Business Partner. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your People Skills: Since this role is all about people, don’t forget to share examples of how you've influenced and enabled business performance through your HR initiatives. We want to see your coaching and leadership capabilities in action!
Be Data-Driven: Mention any experience you have with using data and analytics to inform HR strategies. This is key for us at Pandora, so showing your comfort with numbers will definitely give you an edge.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at PANDORA
✨Know Your Business
Before the interview, dive deep into Pandora's business model and values. Understand how the HR function aligns with their commercial priorities. This will help you articulate how your experience as an HRBP can directly contribute to their goals.
✨Showcase Your Coaching Skills
Be prepared to discuss specific examples of how you've coached leaders in previous roles. Highlight your ability to build high-performing teams and promote a culture of feedback. This is crucial for a role that focuses on leadership capability and cultural transformation.
✨Data-Driven Decision Making
Familiarise yourself with HR analytics and be ready to discuss how you've used data to inform people strategies in the past. Mention any tools or methodologies you've employed to identify skill gaps or measure the impact of HR initiatives.
✨Engage with Employee Experience
Prepare to talk about how you've championed employee wellbeing and engagement in your previous roles. Share examples of initiatives you've led that improved the employee experience, as this aligns closely with Pandora's focus on creating a positive workplace culture.
