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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and create memorable customer experiences.
- Company: Join Pandora, a top-rated workplace known for its inclusive culture.
- Benefits: Competitive salary, monthly bonuses, employee discounts, and generous uniform allowance.
- Why this job: Be part of a brand that values creativity and empowers your career growth.
- Qualifications: Strong leadership skills and a passion for retail and customer service.
- Other info: Enjoy clear career progression and exciting incentives throughout the year.
The predicted salary is between 30000 - 34500 £ per year.
Overview
Join to apply for the Assistant Store Manager (Full-Time) role at Pandora
We are looking to cover 40 hours per week, Permanent. The rate of pay will be between £30,000 per year and £34,500 per year (Full-time equivalent).
At Pandora, we believe in creating moments that matter — for our customers and for our team. We’re currently looking for an organized, proactive and results-driven Assistant Store Manager who can lead from the shop floor and on retail operations, and inspire a high-performing team to beat their targets and provide a world-class service.
Named one of the Sunday Times’ ‘Best Places to Work 2023’ in the UK, Pandora is a company that dares to dream, cares deeply, and empowers its people to deliver exceptional results — every single day.
The Role
As an Assistant Store Manager, you’ll be the backbone of store operations, supporting the Store Manager in delivering commercial success, leading, coaching and developing a high-performing team, and role modelling our signature selling ceremony for world-class customer experience. You will be responsible for the successful running and trading of the store in the absence of the store manager.
What You’ll DoCommercial Focus
- Drive store performance by analysing sales, KPIs, and customer feedback, using insights to make commercial decisions
- Support the Store Manager in planning and executing effective business strategies that deliver on sales targets
- Champion visual merchandising and product displays to reflect brand guidelines and maximise commercial impact
Leadership
- Support in building, leading and nurturing a diverse, inclusive and engaged team to unlock their full potential and support their development
- Deliver clear and consistent communication, impactful feedback, and support with regular development conversations
- Act as a trusted leader and role model, helping to embed our values of Dream, Dare, Care, and Deliver across your team
Customer Experience
- Be a Pandora ambassador on the shop floor — bringing deep product knowledge, passion for storytelling, and a commitment to our brand values
- Inspire your team to create unique, personalised and meaningful moments for customers by role modelling our selling ceremony
- Take ownership of excellent customer service standards and resolve escalated issues with professionalism and care
Store Operations
- Support in daily operational tasks including rotas, stock control, till operations, and managing security, health and safety, and compliance
- Plan staffing levels in line with commercial needs and seasonal trends
- Ensure high shop floor standards, smooth stock management, and overall operational excellence
The Successful Candidate
You’ll be a highly capable leader and a passionate team player who thrives in a fast-paced environment. You’ll bring strong people skills, commercial acumen, and an infectious energy that inspires and elevates those around you.
- Proven experience driving sales and profitability in store
- A passion for driving a culture of exemplary customer service, with the ability to establish and coach a high-performing team
- Strong communication and organisational skills with the ability to multitask and prioritise, being adaptable and flexible to changing business needs
- A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
- A growth mindset — someone who thrives on feedback, embraces change, and is always looking to raise the bar
- A well-presented appearance with a taste for desirable products and a passion for retail
Why Work With Us?
Our People Are At The Heart Of Our Success. We’re Committed To Unforgettable Career Progression And Offer a Rewards Package That’s Second To None
- A highly competitive salary
- Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!)
- Generous jewellery uniform allowance to express your style and individuality
- Employee discount to treat yourself and your loved ones
- ‘Wear box’ access: Select jewellery to wear each time you’re working
- Exclusive retail, hospitality, and entertainment discounts via our online benefits platform
- Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid, and lots more
- Parties, incentives and gifts throughout the year
- Clear career progression and training opportunities, empowering you to grow and succeed
To apply, please click apply to submit your application. Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.
About Pandora
Pandora is the world’s largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
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Assistant Store Manager (Full-Time) employer: PANDORA
Contact Detail:
PANDORA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Full-Time)
✨Tip Number 1
Get to know Pandora! Familiarise yourself with their products, values, and culture. When you walk into that interview, show them you’re not just another candidate — you’re a passionate ambassador for the brand.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've inspired a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate your capability as an Assistant Store Manager.
✨Tip Number 3
Show off your commercial acumen! Be prepared to discuss how you've driven sales in previous roles. Use specific numbers and results to back up your claims — it’s all about showing you can deliver results at Pandora.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Assistant Store Manager (Full-Time)
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! Share specific examples of how you've driven sales or provided exceptional customer service in the past. We want to see that you truly care about creating memorable experiences for customers.
Tailor Your Application: Make sure to customise your application to reflect the skills and qualities mentioned in the job description. Highlight your leadership experience and ability to inspire a team, as these are key for the Assistant Store Manager role. We love seeing candidates who align with our values!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us your organisational skills right from the start!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Pandora family!
How to prepare for a job interview at PANDORA
✨Know Your Numbers
Before the interview, brush up on your understanding of sales metrics and KPIs. Be ready to discuss how you've used data to drive performance in previous roles. This shows you’re commercially savvy and can contribute to Pandora's success.
✨Showcase Your Leadership Style
Prepare examples of how you've led a team in the past. Think about specific situations where you inspired your team or resolved conflicts. Highlighting your leadership skills will resonate well with Pandora’s focus on nurturing a high-performing team.
✨Emphasise Customer Experience
Be ready to share your passion for customer service. Discuss how you’ve created memorable experiences for customers and how you plan to embody Pandora's values on the shop floor. This will demonstrate your alignment with their brand ethos.
✨Dress the Part
Since Pandora is all about style, make sure you present yourself well. Wear something that reflects your personal style while being professional. This not only shows you understand the brand but also that you take pride in your appearance.
