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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and create memorable customer experiences.
- Company: Join Pandora, the world's largest jewellery brand with a focus on accessible luxury.
- Benefits: Competitive salary, monthly bonuses, employee discounts, and generous uniform allowance.
- Why this job: Be part of a vibrant team and inspire others while growing your career.
- Qualifications: Experience in retail leadership and a passion for customer service.
- Other info: Enjoy clear career progression and training opportunities in a supportive environment.
The predicted salary is between 31000 - 36000 £ per year.
Overview
Assistant Store Manager (Full-Time) at Pandora. 40 hours per week, permanent. Salary between £31,000 and £36,000 per year (full-time equivalent). Working days: Mondays to Sundays (inclusive).
At Pandora, we believe in creating moments that matter for customers and our team. We’re seeking an organised, proactive and results-driven Assistant Store Manager who can lead from the shop floor and in retail operations, inspire a high-performing team to beat targets, and provide world-class service. Pandora is recognised as a great place to work and is committed to fair and professional recruitment practices.
The Role
As an Assistant Store Manager, you’ll support the Store Manager in delivering commercial success, lead, coach and develop a high-performing team, and model our signature selling ceremony for a world-class customer experience. You will be responsible for the store’s successful running and trading in the absence of the Store Manager.
What You’ll Do
- Drive store performance by analysing sales, KPIs, and customer feedback, and use insights to make commercial decisions
- Support the Store Manager in planning and executing business strategies that deliver on sales targets
- Champion visual merchandising and product displays to reflect brand guidelines and maximise commercial impact
- Be a Pandora ambassador on the shop floor with deep product knowledge and a commitment to brand values
- Inspire your team to create personalised and meaningful moments for customers by role modelling our selling ceremony
- Take ownership of excellent customer service standards and resolve escalated issues with professionalism and care
- Support in daily operational tasks including rotas, stock control, till operations, and managing security, health and safety, and compliance
- Plan staffing levels in line with commercial needs and seasonal trends
- Ensure high shop floor standards, smooth stock management, and overall operational excellence
The Successful Candidate
You’ll be a capable leader and team player who thrives in a fast-paced environment, with strong people skills, commercial acumen, and energy that inspires those around you. Prior experience with a leading brand or desirable consumer product retailing is preferred. If you are a senior supervisor or current assistant manager seeking a new challenge, this could be the opportunity for you.
- Proven experience driving sales and profitability in store
- Passion for exemplary customer service and ability to coach a high-performing team
- Strong communication and organisational skills; adaptable to changing business needs
- Positive, can-do attitude with enthusiasm for Pandora product and core values
- Growth mindset with openness to feedback and change
- Well-presented appearance with a taste for desirable products and retail
Why Work With Us?
We value our people and offer a rewards package designed to support your growth and well-being.
- Highly competitive salary
- Monthly bonus of 10% (up to 20% with stretch targets)
- Generous jewellery uniform allowance
- Employee discount
- Wear box access: select jewellery to wear while you’re working
- Exclusive discounts via our online benefits platform
- Support for health, wellbeing, and legal advice through Retail Trust
- Parties, incentives and gifts throughout the year
- Clear career progression and training opportunities
To apply, please click apply and submit your application. Pandora’s recruitment procedures are designed to be transparent and fair for all candidates. If you require reasonable adjustments for interviews, please let us know.
About Pandora
Pandora is the world’s largest jewellery brand, specialising in accessible luxury jewellery made from high-quality materials. Pandora operates in more than 100 countries with thousands of points of sale. Headquartered in Copenhagen, Pandora employs thousands worldwide and is committed to sustainability and responsible business practices.
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Assistant Store Manager (Full-Time) employer: PANDORA
Contact Detail:
PANDORA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Full-Time)
✨Tip Number 1
Get to know Pandora inside out! Familiarise yourself with our products and values. When you walk into that interview, let your passion for the brand shine through – it’ll show you’re not just another candidate.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience and how it aligns with the Assistant Store Manager role.
✨Tip Number 3
Show us your leadership skills! Think of examples where you’ve inspired a team or resolved conflicts. We want to see how you can motivate others and drive performance on the shop floor.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Assistant Store Manager (Full-Time)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Pandora and our products shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating moments that matter for our customers.
Tailor Your Experience: Make sure to highlight your relevant experience in retail and leadership. We’re looking for someone who can drive sales and inspire a team, so share specific examples of how you've done this in the past.
Be Professional Yet Personal: While we appreciate professionalism, don’t be afraid to inject a bit of your personality into your application. We want to get to know the real you, so feel free to share what makes you unique and how you align with our brand values.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can ensure your application is reviewed properly and you’re considered for this exciting opportunity at Pandora!
How to prepare for a job interview at PANDORA
✨Know Your Numbers
Before the interview, brush up on your understanding of sales metrics and KPIs. Be ready to discuss how you've used data in previous roles to drive performance and make informed decisions. This shows you’re not just a people person but also someone who can think commercially.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired your team or resolved conflicts. This will demonstrate your capability to lead from the shop floor, which is crucial for the Assistant Store Manager role.
✨Emphasise Customer Service Excellence
Be ready to share stories that highlight your commitment to customer service. Discuss how you’ve gone above and beyond to create memorable experiences for customers. This aligns perfectly with Pandora's values and will show that you understand the importance of customer satisfaction.
✨Dress the Part
Since you'll be representing a luxury brand, make sure to dress smartly for the interview. Choose an outfit that reflects the brand's style and professionalism. This not only makes a good first impression but also shows that you understand the importance of presentation in retail.
