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- Tasks: Lead daily store operations and inspire a high-performing team to achieve sales targets.
- Company: Join Pandora, the world's largest jewellery brand, known for accessible luxury and sustainability.
- Benefits: Enjoy a competitive salary, monthly bonuses, generous discounts, and a jewellery uniform allowance.
- Why this job: Be part of a recognised 'Best Places to Work 2023' and develop your leadership skills.
- Qualifications: Retail experience preferred; strong communication and a passion for customer service are essential.
- Other info: Flexible working environment with opportunities for career progression and personal development.
The predicted salary is between 28800 - 43200 £ per year.
We are currently seeking an organised, pro-active and results driven assistant store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we would love to have you join us!
The assistant store manager is our brand ambassador and responsible for the day-to-day operational running of the store. You will report to the store manager and be their biggest support, ensuring the commercial success of the store and managing the operational aspects of a high-performing store.
What to expect from the role:
- Support, coach and motivate the in-store team to achieve the store's targets while setting the example in exemplary customer service.
- Focus on retail operations including stock control, store procedures, organising teams around the store to optimise sales, managing store security, team rotas and tracking the team’s sales performance.
- Be responsible for the successful running and trading of the store in the absence of the store manager.
- Maintain a strong retail floor presence, managing team presence around the store and influencing the sales space.
- Receive thorough training in our hand-crafted luxury product to become a Pandora product expert and nurture the store team to unlock their full potential.
The successful candidate:
Our assistant store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience.
Prior experience with a leading brand and/or desirable consumer product retailing is preferred. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role.
An ideal candidate will have:
- Proven experience in driving sales and profitability in store.
- A passion for driving a culture of exemplary customer service.
- Strong communication skills to establish and coach a high performing team.
- The ability to be adaptable and flexible to changing business needs.
- A positive, can-do attitude with contagious enthusiasm for Pandora product and core values.
- A well-presented appearance with a taste for desirable products and a passion for retail.
Why work with us?
Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.
Our generous benefits package includes:
- A highly competitive salary.
- Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved).
- A generous annual jewellery uniform allowance.
- Generous employee discount.
- Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts.
- Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more.
- Parties, incentives and gifts throughout the year.
If you are looking for a new challenge and feel you have the relevant skills then don’t miss out! Please click apply to submit your application.
Assistant Manager - Guildford Friary (12-Month FTC, Full-Time) employer: PANDORA
Contact Detail:
PANDORA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Guildford Friary (12-Month FTC, Full-Time)
✨Tip Number 1
Familiarise yourself with Pandora's brand values and product range. Understanding the essence of the brand will help you demonstrate your passion during interviews and show how you can embody their core values of dreaming, daring, caring, and delivering.
✨Tip Number 2
Prepare examples from your previous experience that highlight your leadership skills and ability to drive sales. Be ready to discuss specific situations where you've motivated a team or improved store performance, as this will resonate well with the hiring managers.
✨Tip Number 3
Network with current or former employees of Pandora if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
✨Tip Number 4
Demonstrate your customer service expertise by preparing to discuss how you would create an unforgettable in-store experience. Think about ways to enhance customer interactions and how you can lead your team to achieve exemplary service.
We think you need these skills to ace Assistant Manager - Guildford Friary (12-Month FTC, Full-Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and customer service. Use specific examples of how you've driven sales and led teams to success, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the Pandora brand and your understanding of their core values. Mention how your leadership style aligns with their focus on exemplary customer service and team motivation.
Showcase Your Achievements: Quantify your achievements in previous roles. For instance, mention any sales targets you exceeded or initiatives you implemented that improved team performance. This will demonstrate your capability to drive results.
Prepare for the Interview: Research common interview questions for retail management positions and prepare your answers. Be ready to discuss how you would handle specific scenarios related to team management and customer service.
How to prepare for a job interview at PANDORA
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated your team to achieve targets or improve performance.
✨Understand the Brand
Familiarise yourself with Pandora's products and values. Being able to discuss how you align with their core values of dreaming, daring, caring, and delivering will show your commitment to the brand and its mission.
✨Prepare for Operational Questions
Expect questions about retail operations, stock control, and team management. Be ready to discuss how you've handled similar responsibilities in previous roles and how you can optimise sales and store procedures.
✨Demonstrate Customer Service Excellence
Since providing exemplary customer service is crucial, prepare to share specific instances where you've gone above and beyond for customers. Highlight your passion for creating memorable shopping experiences.
