At a Glance
- Tasks: Lead a dynamic team to create unforgettable customer experiences and drive store success.
- Company: Join Pandora, the world's largest jewellery brand, known for its accessible luxury.
- Benefits: Enjoy a competitive salary, monthly bonuses, and a generous jewellery allowance.
- Why this job: Be a brand ambassador and inspire your team while making a real impact.
- Qualifications: Retail management experience and a passion for exceptional customer service.
- Other info: Opportunities for career progression and a supportive work environment.
The predicted salary is between 28800 - 43200 £ per year.
Store Manager – Westfield Pop-Up White City, London (Full-time, 40 hrs, 4.5-Month-FTC)
City: London
Country/Region: GB
Application Deadline: –
The role
The store manager is our brand ambassador and responsible for the store’s overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers.
What to expect from the role
- Support and motivate the in-store team on a day-to-day basis to achieve the store’s targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service
- Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store’s successful commercial execution
- You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession
The successful candidate
Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience.
Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role.
An ideal candidate will have:
- Proven experience in driving sales and profitability in store
- A passion for driving a culture of exemplary customer service
- An ability to understand the importance of Pandora’s local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs
- Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified
- Strong communication skills in order to establish and coach a high performing team
- The ability to be adaptable and flexible to changing business needs
- A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
- A well-presented appearance with a taste for desirable products and a passion for retail
Why work with us?
O ur people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.
- A highly competitive salary
- Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!)
- A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality!
- Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts
- Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid and lots more
- Parties, incentives and gifts throughout the year
If you are looking for a new challenge and feel you have the relevant skills then don’t miss out! Please click apply to submit your application.
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.
About Pandora
Pandora is the world\’s largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
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Store Manager - Westfield Pop-Up White City, London (Full-time, 40 hrs, 4.5-Month-FTC) employer: Pandora A/S
Contact Detail:
Pandora A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Westfield Pop-Up White City, London (Full-time, 40 hrs, 4.5-Month-FTC)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Pandora's values and products. This will not only help you answer questions but also show your passion for the brand.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or driven sales. Be ready to share these stories during your interview to showcase your experience.
✨Tip Number 3
Show off your customer service prowess! Prepare to discuss how you've created memorable experiences for customers in the past. This is key for a role that’s all about delivering exceptional service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Pandora family!
We think you need these skills to ace Store Manager - Westfield Pop-Up White City, London (Full-time, 40 hrs, 4.5-Month-FTC)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love retail and the Pandora brand. Share specific examples of your past experiences that highlight your passion for customer service and team leadership.
Tailor Your CV: Make sure your CV is tailored to the Store Manager position. Highlight relevant experience in driving sales and managing teams. We’re looking for candidates who can demonstrate their ability to meet KPIs and create memorable customer experiences, so make that clear!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that showcases your skills without unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Pandora family!
How to prepare for a job interview at Pandora A/S
✨Know Your Brand
Before the interview, dive deep into Pandora's brand values and product offerings. Understand what makes their jewellery unique and how they position themselves in the market. This knowledge will help you demonstrate your passion for the brand and show that you're ready to be an ambassador.
✨Showcase Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've motivated a team or driven sales. Highlight your ability to coach and develop others, as this aligns with the role's focus on nurturing talent.
✨Prepare for KPI Discussions
Familiarise yourself with key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you've used data to identify trends and improve store performance in previous roles. This will show your analytical skills and understanding of commercial success.
✨Emphasise Customer Service Excellence
Pandora values exemplary customer service, so come prepared with stories that illustrate your commitment to creating memorable customer experiences. Think about times when you went above and beyond to meet customer needs, as this will resonate well with the interviewers.