At a Glance
- Tasks: Lead a dynamic team to achieve sales targets and deliver exceptional customer service.
- Company: Join Pandora, the world's largest jewellery brand, known for its inclusive culture.
- Benefits: Enjoy a competitive salary, monthly bonuses, generous discounts, and wellness support.
- Why this job: Be a brand ambassador and inspire your team while making unforgettable customer memories.
- Qualifications: Retail management experience and a passion for customer service are essential.
- Other info: Great career progression opportunities in a supportive and fun environment.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Store Manager – Westfield Pop-Up White City, London (Full-time, 40 hrs, 4.5-Month-FTC)
City: London
Country/Region: GB
Application Deadline: –
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Salary and benefits: Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits!
We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we\’d love to have you join us!
In the UK, we are very proud to have recently been recognised in the Sunday Times ‘Best Places to Work 2023’, one of only 11 in the ‘very large’ employers category.
The role
The store manager is our brand ambassador and responsible for the store’s overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers.
What to expect from the role
- Support and motivate the in-store team on a day-to-day basis to achieve the store’s targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service
- Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store’s successful commercial execution
- You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession
The successful candidate
Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience.
Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role.
An ideal candidate will have:
- Proven experience in driving sales and profitability in store
- A passion for driving a culture of exemplary customer service
- An ability to understand the importance of Pandora’s local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs
- Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified
- Strong communication skills in order to establish and coach a high performing team
- The ability to be adaptable and flexible to changing business needs
- A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
- A well-presented appearance with a taste for desirable products and a passion for retail
Why work with us?
O ur people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.
- A highly competitive salary
- Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!)
- A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality!
- Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts
- Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid and lots more
- Parties, incentives and gifts throughout the year
If you are looking for a new challenge and feel you have the relevant skills then don’t miss out! Please click apply to submit your application.
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.
*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*
About Pandora
Pandora is the world\’s largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
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Store Manager - Westfield Pop-Up White City, London (Full-time, 40 hrs, 4.5-Month-FTC) employer: Pandora A/S
Contact Detail:
Pandora A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Westfield Pop-Up White City, London (Full-time, 40 hrs, 4.5-Month-FTC)
✨Tip Number 1
Get to know the company inside out! Research Pandora's values, products, and recent achievements. This will help you connect your experience with what they’re looking for during interviews.
✨Tip Number 2
Practice your pitch! Be ready to share how your past experiences align with the role of Store Manager. Highlight your leadership skills and how you've driven sales in previous positions.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Pandora.
We think you need these skills to ace Store Manager - Westfield Pop-Up White City, London (Full-time, 40 hrs, 4.5-Month-FTC)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love retail and the Pandora brand. Share specific examples of how you've driven sales or provided exceptional customer service in the past.
Tailor Your CV: Make sure your CV is tailored to the Store Manager position. Highlight relevant experience that aligns with our core values of dreaming, daring, caring, and delivering. This will help us see how you fit into our team and culture!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just click apply and follow the prompts!
How to prepare for a job interview at Pandora A/S
✨Know Your Product
Before the interview, make sure you understand Pandora's product range and values. Familiarise yourself with their luxury jewellery offerings and how they inspire self-expression. This knowledge will help you demonstrate your passion for the brand and show that you're ready to be a product expert.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed teams in the past. Think about specific situations where you’ve driven sales or improved customer service, and be ready to discuss these during the interview.
✨Understand the Business Strategy
Research Pandora’s local and global business strategies. Be prepared to discuss how you can translate these strategies into achieving store KPIs. Showing that you can align your management style with the company's goals will set you apart from other candidates.
✨Emphasise Customer Service Excellence
Customer service is key in retail, especially at Pandora. Prepare to talk about your approach to delivering exemplary customer service. Share specific examples of how you've created memorable experiences for customers and how you plan to instil this culture within your team.