At a Glance
- Tasks: Lead a dynamic team to achieve sales targets and deliver exceptional customer service.
- Company: Join Pandora, recognised as one of the 'Best Places to Work 2023' in the UK.
- Benefits: Enjoy a competitive salary, monthly bonuses, generous discounts, and wellness support.
- Why this job: Be part of a vibrant culture that values your growth and celebrates achievements.
- Qualifications: Experience in retail leadership and a passion for customer service are essential.
- Other info: Perfect for senior supervisors or assistant managers seeking their next challenge.
The predicted salary is between 30000 - 42000 £ per year.
Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits!
We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us!
In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category.
The role
The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers.
What to expect from the role
- Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service.
- Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution.
- You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert.
- With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession.
The successful candidate
Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience.
Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role.
An ideal candidate will have:
- Proven experience in driving sales and profitability in store.
- A passion for driving a culture of exemplary customer service.
- An ability to understand the importance of Pandora's local and global business strategy, and can translate this into the delivery of store, regional and division KPIs.
- Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified.
- Strong communication skills in order to establish and coach a high performing team.
- The ability to be adaptable and flexible to changing business needs.
- A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values.
- A well-presented appearance with a taste for desirable products and a passion for retail.
Why work with us?
Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.
- A highly competitive salary.
- Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!).
- A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality!
- Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts.
- Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more.
- Parties, incentives and gifts throughout the year.
If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application.
Store Manager - Croydon (Full-Time) employer: Pandora A/S
Contact Detail:
Pandora A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Croydon (Full-Time)
✨Tip Number 1
Familiarise yourself with Pandora's brand values and product range. Understanding the essence of the brand will help you convey your passion during interviews and demonstrate how you can embody their core values in your role as a store manager.
✨Tip Number 2
Prepare to discuss your previous experience in driving sales and managing teams. Be ready to share specific examples of how you've motivated your team to exceed targets, as this will showcase your leadership skills and ability to deliver results.
✨Tip Number 3
Research the local market trends and customer preferences in Croydon. Being knowledgeable about the area will allow you to tailor your approach to meet the needs of the community and demonstrate your strategic thinking during the interview.
✨Tip Number 4
Showcase your adaptability and problem-solving skills by preparing for situational questions. Think of scenarios where you've had to adjust to changing business needs or resolve conflicts within your team, as this will highlight your flexibility and leadership capabilities.
We think you need these skills to ace Store Manager - Croydon (Full-Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any roles where you've driven sales and profitability. Use specific examples to demonstrate your leadership skills and ability to inspire a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the brand and retail. Mention how your values align with Pandora's core values of dreaming, daring, caring, and delivering. Be sure to include your understanding of the importance of customer service and team motivation.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements. For instance, mention any sales targets you exceeded or initiatives you implemented that improved team performance or customer satisfaction.
Prepare for Potential Questions: Think about how you would respond to questions regarding your leadership style, how you handle challenges, and your approach to driving sales. Be ready to discuss specific examples from your past experiences that showcase your skills.
How to prepare for a job interview at Pandora A/S
✨Show Your Leadership Skills
As a store manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've motivated teams to achieve targets. Share specific examples of how you’ve inspired others and driven results.
✨Demonstrate Your Customer Service Passion
Customer service is key in retail. Highlight your commitment to providing an exceptional customer experience. Prepare to share stories where you went above and beyond for customers, showcasing your understanding of the brand's values.
✨Know the Brand Inside Out
Familiarise yourself with Pandora’s products and values. Research their latest collections and any recent news about the company. This knowledge will help you convey your enthusiasm and show that you're genuinely interested in the role.
✨Prepare for Data-Driven Discussions
The role requires using data to drive sales and identify trends. Be ready to discuss how you've used data in past roles to make informed decisions. Think of examples where your analytical skills led to improved performance or sales.