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- Tasks: Lead a passionate team to create unforgettable customer experiences and drive sales.
- Company: Join Pandora, the world's largest jewellery brand, known for empowering self-expression.
- Benefits: Enjoy competitive pay, bonuses, extensive benefits, and employee discounts.
- Why this job: Be part of a vibrant culture that values original thinking and personal growth.
- Qualifications: 3-5 years retail management experience with strong leadership and communication skills required.
- Other info: Assessment required upon application; flexible hours and physical demands apply.
The predicted salary is between 28800 - 43200 £ per year.
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As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.
Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.
About the Team:
The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.
*Please note, this job requires the completion of an assessment that will be emailed upon application submission.
Our Store Managers excel when they:
- Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
- Dare to exceed individual and store sales goals by building genuine connections with our fans.
- Embrace opportunities and surpass commercial targets and KPIs, setting new records and achieving remarkable success.
- Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
- Dream of coaching and inspiring the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team to achieve their KPI goals.
- Build loyal fans by authentically engaging and fostering lasting connections beyond transactions.
- Expand your network and attract top talent into Pandora through seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.
- Partner with the Divisional Sales Manager and HR team to address performance issues and policy violations.
- Utilize your brilliance across talent, brand, operations, and fan experience to ensure timely implementation of visual merchandising directives, operational efficiency, and ongoing talent development.
- Perform all other duties as assigned.
To succeed as a Pandora Store Manager, you should have:
- 3-5 years of experience as a Store Manager in a high-performance retail environment, demonstrating results-oriented leadership.
- Strong communication skills, both written and verbal, showing genuine care.
- The ability to charm and connect with people at all organizational levels.
- Sharp business acumen and analytical skills to deliver positive results.
- Talent in recruiting, retaining, and developing exceptional teams, with experience in succession planning and internal mobility.
- Proficiency in Microsoft Office 365 and retail point of sale systems.
- Minimum age of 18 and ability to provide proof of identity and work eligibility.
- Flexibility to work nights, weekends, and holidays, with physical ability to stand for long periods and lift 50+ pounds.
- A results-driven mindset with a comprehensive compensation package, including base salary, bonuses, and RRSP programs.
- Extensive benefits such as medical, dental, vision, disability, life insurance, and employee discounts.
- Commitment to growth through learning and development programs, feedback, LinkedIn Learning, tuition reimbursement, and more.
- A comprehensive PTO package including vacation, personal days, sick leave, birthdays, holidays, and paid time off.
About Pandora:
Pandora designs, manufactures, and markets hand-finished jewelry made from high-quality materials at affordable prices. Our jewelry is sold in over 100 countries through more than 6,800 points of sale, including 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide. We craft jewelry at LEED-certified facilities in Thailand, using recycled silver and gold. Our goal is to be carbon neutral by 2025, and we are committed to reducing emissions across our value chain. Pandora is listed on Nasdaq Copenhagen and reported DKK 23.4 billion in revenue in 2021.
Pandora’s recruitment process is transparent and equitable, aiming to remove biases and ensure fair opportunities for all applicants. We encourage applicants to refrain from including identity-related details such as photos, marital status, or age.
About Pandora NAM:
The Pandora North America team includes over 115 employees in New York and Baltimore, more than 80 in our Logistics Center in Maryland, 100 in field roles, and over 3,900 in owned and operated stores. The USA is Pandora’s largest market, with over 1,400 points of sale, including more than 420 concept stores, over 300 of which are company-owned.
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Store Manager- Canada Upper Mall employer: Pandora A/S
Contact Detail:
Pandora A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager- Canada Upper Mall
✨Tip Number 1
Familiarise yourself with Pandora's brand values and product offerings. Understanding the essence of what makes Pandora unique will help you connect with customers and demonstrate your passion during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss specific instances where you coached team members to exceed sales targets or improve customer experiences.
✨Tip Number 3
Network with current or former employees of Pandora, if possible. They can provide valuable insights into the company culture and expectations for the Store Manager role, which can help you tailor your approach.
✨Tip Number 4
Prepare for the assessment that will be sent after your application. Familiarise yourself with common retail management scenarios and think about how you would handle various challenges related to team performance and customer engagement.
We think you need these skills to ace Store Manager- Canada Upper Mall
Some tips for your application 🫡
Understand the Brand: Before applying, immerse yourself in Pandora's brand values and culture. Familiarise yourself with their products and customer experience philosophy to reflect this understanding in your application.
Tailor Your CV: Highlight your relevant experience as a Store Manager in a high-performance retail environment. Emphasise your leadership skills, sales achievements, and ability to build strong teams, ensuring your CV aligns with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your vision for the role. Use specific examples from your past experiences to demonstrate how you can exceed sales goals and create exceptional customer experiences.
Prepare for the Assessment: Since the application requires an assessment, prepare by reviewing common management scenarios and retail challenges. Think about how you would handle various situations related to team performance and customer engagement.
How to prepare for a job interview at Pandora A/S
✨Know the Brand Inside Out
As a Store Manager at Pandora, it's crucial to be an ambassador for the brand. Familiarise yourself with Pandora's history, values, and product range. This knowledge will help you connect with customers and demonstrate your passion during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your experience in coaching and developing staff, as well as how you've driven sales and exceeded targets. This will show that you're ready to inspire and manage a team effectively.
✨Demonstrate Customer Engagement Strategies
Think about how you've created memorable shopping experiences in previous roles. Be ready to discuss specific strategies you've used to build customer loyalty and enhance the overall shopping experience, as this is key to succeeding in the Store Manager role.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Prepare scenarios where you've had to address performance issues or implement changes in store operations. This will showcase your analytical skills and business acumen.
