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- Tasks: Support employee relations and HR processes while managing cases across the UK and Ireland.
- Company: Join Pandora, a recognised top employer, known for its vibrant culture and commitment to employee growth.
- Benefits: Enjoy hybrid working, early finish Fridays, private healthcare, and generous employee discounts.
- Why this job: Be part of a supportive team that values your input and fosters professional development.
- Qualifications: Experience in HR, especially employee relations, with a focus on retail or fast-paced environments.
- Other info: CIPD qualifications are encouraged; we value diverse perspectives and a positive employee experience.
The predicted salary is between 36000 - 60000 £ per year.
Location: Flexible hybrid working style with three days in the London office.
Reporting to the ER Specialist, the ER Advisor will be a key part of the Employee Relations and HR business partnering team, providing ER advisory support across the UK and Ireland cluster. In the UK and Ireland, we are very proud to have recently been recognised in the Sunday Times ‘Best Places to Work 2023’, one of only 11 in the ‘very large’ employers category.
The role:
- The ER Advisor will work closely with the ER Specialist, HR Business Partners, and the sales team.
- They will manage the ER caseload across the regions.
- You will also support ad hoc HR project management as and when required across the department.
What to expect from the role:
- Provides expert advice and coaching to line managers, acting as the first point of contact for policy and ER process queries.
- Leads on triage and timely organisation of cases across divisions.
- Builds strong professional relationships with employees across all levels of the business, by providing first class HR support, advice, and coaching.
- Advises, leads and supports with investigations, grievances, disciplinary hearings, redundancy consultations and other employee relations matters.
- Manages ER case load, providing advice, guidance, and investigation support, escalating complex or high-risk queries to the ER Specialist where appropriate.
- Provides professional and expert advice to managers on a range of employee relations matters.
- Assists with the development of scripts, FAQs and process desktop procedures for ER meetings when required.
- Works closely with line managers, providing advice, guidance and coaching in line with company policy, procedures and terms and conditions of employment.
- Manages personal, sensitive, and confidential information in a professional manner.
- Supports line managers with performance improvement and development matters.
- Supports on ER, legislation and DEI training for managers.
The successful candidate will have:
- A working knowledge of HR processes and procedures especially Employee relations topics.
- Experience from retail and/or fast-paced organisations.
- Be working towards or willing towards CIPD qualifications.
Ideal candidates will have:
- Strong service delivery skills with the ability to view differing perspectives across the business.
- Able to build positive and strong relationships with a reputation for integrity and achieving results.
- A strong focus on employee experience is essential.
- A continuous improvement mindset with a passion to create optimal service delivery at all employee touchpoints.
- Comfortable adapting to change in a fast-paced and ambiguous environment.
- Ability to be pragmatic and provide appropriate solutions in difficult HR situations.
- A confident presenter who is comfortable facilitating meetings.
- Exceptionally well organised and efficient.
- Articulate with excellent verbal and written communication skills.
- Excellent attention to detail.
- Commercially savvy with an understanding of retail.
- Pro-active and able to show initiative with a positive and challenging style.
- Approachable, empathetic, and pragmatic.
What We Offer:
- Career Development & Growth: Be at the forefront of an inspiring journey with tailored development plans, mentorship, and regular reviews to ensure you’re on track to achieving your goals.
- Competitive Salary & Regular Reviews: We make sure your efforts are rewarded fairly, with regular opportunities to review your progress and success.
- Generous Bonus Scheme: Your hard work doesn’t go unnoticed, with opportunities to earn performance-related bonuses.
- Hybrid Working Flexibility: Strike the perfect balance between collaboration and focus, with three office days and two work-from-home days between Monday and Thursday.
- Early Finish Fridays: Start your weekends early by finishing work at 3 PM every Friday.
- Private Healthcare: Your wellbeing is our priority, with access to private healthcare that keeps you covered.
- Employee Discounts & Perks: Enjoy 55% off Pandora products and exclusive access to discounted brands, cinema tickets, gym memberships, holidays, and more.
- Annual Leave & Flexibility: 25 days annual leave plus bank holidays, with the option to buy or sell leave, and your birthday off to celebrate YOU!
- Wellness Hub & Support: Access to wellness resources and a dedicated Employee Assistance Programme offering free, confidential support 24/7.
- Recognition & Celebrations: Your achievements are our success. With a recognition programme and regular celebrations, we ensure every success is shared and appreciated.
At Pandora, we believe in creating not just a job, but a journey of fulfillment, growth, and success. If you’re ready to take the next step in crafting your incredible career, join us and let’s build something extraordinary together. Your future is waiting – craft the incredible with Pandora!
Please understand that due to the large number of applications, we regret that only online applications can be considered. Please click apply to submit your application. Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.
If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible.
Senior Employee Relations Advisor employer: Pandora A/S
Contact Detail:
Pandora A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Employee Relations Advisor
✨Tip Number 1
Familiarise yourself with the latest trends and best practices in employee relations, especially within retail and fast-paced environments. This knowledge will help you demonstrate your expertise during discussions and interviews.
✨Tip Number 2
Network with current or former employees of Pandora or similar companies to gain insights into their employee relations processes. This can provide you with valuable information that you can reference in your conversations with the hiring team.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully managed employee relations issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your problem-solving skills and ability to handle complex situations.
✨Tip Number 4
Demonstrate your commitment to continuous improvement by sharing examples of how you've implemented changes or improvements in previous roles. This aligns well with the company's focus on optimising service delivery at all employee touchpoints.
We think you need these skills to ace Senior Employee Relations Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in employee relations and HR processes. Use keywords from the job description to demonstrate that you meet the specific requirements of the Senior Employee Relations Advisor role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the company’s values and culture. Mention your experience in retail or fast-paced environments, and how it aligns with the role's expectations. Be sure to express your passion for enhancing employee experience.
Showcase Your Skills: In your application, emphasise your strong service delivery skills, ability to build relationships, and your proactive approach. Provide examples of how you've successfully managed employee relations matters in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Pandora A/S
✨Know Your Employee Relations Basics
Make sure you have a solid understanding of employee relations processes and policies. Brush up on key topics such as grievances, disciplinary procedures, and performance management, as these will likely come up during your interview.
✨Demonstrate Your Coaching Skills
Since the role involves advising and coaching line managers, be prepared to share examples of how you've successfully supported others in similar situations. Highlight your ability to build strong relationships and provide constructive feedback.
✨Showcase Your Adaptability
The job requires comfort in fast-paced and ambiguous environments. Be ready to discuss times when you've had to adapt quickly to change or manage multiple priorities, demonstrating your proactive approach and problem-solving skills.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your judgement and decision-making in HR situations. Think through potential challenges you might face in the role and how you would handle them, showcasing your pragmatic and empathetic approach.
