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- Tasks: Engage with customers, drive sales, and maintain store standards.
- Company: Join Pandora, the world's largest jewellery brand, known for accessible luxury.
- Benefits: Enjoy competitive pay, bonuses, discounts, and a stylish uniform allowance.
- Why this job: Be part of a vibrant team creating memorable customer experiences in a recognised top workplace.
- Qualifications: Passion for sales, strong communication skills, and ability to thrive in a fast-paced environment.
- Other info: Opportunities for career progression and a commitment to sustainability.
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Competitive hourly rate of pay, bonus scheme, generous employee discount, annual jewellery uniform allowance, and other excellent benefits.
Pandora offers a retail environment like no other: our sales colleagues craft the incredible with customers daily, curating beautiful handmade jewellery to create special moments.
We are seeking a results-driven, target-focused sales assistant to join our store team. If you enjoy engaging with customers, achieving and exceeding sales goals, and making a lasting impression, Pandora is the place for you.
In the UK, we are proud to have been recognized in the Sunday Times \’Best Places to Work 2023\’, among only 11 in the \’very large\’ employer category.
The role
Our sales assistants are brand ambassadors, connecting our products with customers. They drive store success by influencing sales, providing excellent customer service, and sharing product and brand knowledge.
Interact with customers on every shift to help create their special memories through dreaming, daring, caring, and delivering.
What to expect from the role
- Achieve and exceed individual and store sales targets by using effective selling skills, focusing on up-selling, units per transaction, and average transaction value.
- Build relationships with customers by answering queries, providing exemplary service, and tailoring approaches to individual needs and preferences.
- Learn and confidently share Pandora product knowledge to maximize sales and enhance customer experience.
- Encourage customer loyalty by discussing upcoming collections and collecting customer data.
- Assist with product deliveries, unloading, and storing stock correctly.
- Maintain high shop floor standards through merchandising and environment upkeep.
- Operate the till system, handle financial transactions, including returns and exchanges.
The successful candidate
We seek passionate, motivated team players who express their individuality by styling Pandora jewellery and sharing ideas with customers.
- Ability to build rapport and engage naturally with customers, giving them a voice to express their loves.
- Strong sales focus with the ability to achieve and over-achieve targets.
- Ability to work well under pressure in a fast-paced, sales-driven environment, as our products are highly popular and stores are busy.
Why work with us?
Our people are central to our success. We offer a competitive rewards package and opportunities for career progression.
- Highly competitive hourly rate of pay
- Eligibility for sales assistant bonus scheme
- Generous annual jewellery uniform allowance to express your style
- Access to our \’wear box\’ to select jewellery for work
- Discounts through our online benefits platform on retail, hospitality, and entertainment
- Parties, incentives, and gifts throughout the year
If you\’re ready for a new challenge and have the relevant skills, click apply to submit your application.
Pandora\’s recruitment procedures are transparent and fair, providing equal opportunities for all applicants. We advise applicants not to include identity-related elements such as photos, marital status, or age.
If you require reasonable adjustments during your interview(s), please inform us as soon as possible.
About Pandora
Pandora is the world\’s largest jewellery brand, known for designing, crafting, and marketing accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression and storytelling.
Our jewellery is sold in over 100 countries through more than 6,800 points of sale, including over 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and uses recycled silver and gold in its jewellery. The company is committed to sustainability, aiming to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on Nasdaq Copenhagen and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
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Sales Assistant - Telford (8 hours) employer: Pandora A/S
Contact Detail:
Pandora A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Telford (8 hours)
✨Tip Number 1
Familiarise yourself with Pandora's product range and brand values. Being able to discuss specific pieces of jewellery and how they relate to customer experiences will show your genuine interest and help you connect with customers.
✨Tip Number 2
Practice your sales techniques, especially in up-selling and cross-selling. Think of ways to engage customers by suggesting complementary items or sharing stories about the jewellery to enhance their shopping experience.
✨Tip Number 3
Prepare for a fast-paced environment by honing your ability to multitask. During your interview, demonstrate how you've successfully managed multiple responsibilities in previous roles, especially in retail settings.
✨Tip Number 4
Showcase your passion for customer service. Share examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with Pandora's focus on creating memorable experiences.
We think you need these skills to ace Sales Assistant - Telford (8 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Pandora is looking for in a Sales Assistant. Highlight your customer service skills and sales experience in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the role. Emphasise any previous retail or sales experience, particularly in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for jewellery and customer service. Mention specific examples of how you've exceeded sales targets or provided exceptional customer experiences.
Showcase Your Personality: Pandora values individuality, so let your personality shine through in your application. Use a friendly tone and express your enthusiasm for the brand and its products.
How to prepare for a job interview at Pandora A/S
✨Show Your Passion for Jewellery
Make sure to express your enthusiasm for Pandora's products during the interview. Share any personal experiences you have with jewellery and how it has played a role in your life. This will demonstrate your genuine interest in the brand and its offerings.
✨Prepare for Customer Interaction Scenarios
Since the role involves engaging with customers, be ready to discuss how you would handle various customer scenarios. Think of examples where you've provided excellent service or resolved issues, as this will showcase your ability to connect with customers effectively.
✨Know Your Sales Metrics
Familiarise yourself with key sales concepts such as upselling and average transaction value. Be prepared to discuss how you have achieved or exceeded sales targets in previous roles, as this aligns with the results-driven focus of the position.
✨Demonstrate Team Spirit
Pandora values team players, so highlight your ability to work collaboratively. Share examples of how you've contributed to a team environment in past jobs, and express your eagerness to support your colleagues in achieving store goals.
