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- Tasks: Lead and inspire retail teams to achieve sales targets and deliver exceptional customer experiences.
- Company: Join Pandora, the world's largest jewellery brand, known for its commitment to sustainability and quality.
- Benefits: Enjoy a competitive salary, bonuses, early finishes, generous allowances, and 25 days of annual leave.
- Why this job: Be part of a dynamic team in a recognised 'Best Places to Work' environment with growth opportunities.
- Qualifications: Extensive retail management experience and a passion for coaching high-performing teams are essential.
- Other info: Field-based role covering Sussex; must be comfortable commuting across the region.
The predicted salary is between 36000 - 60000 £ per year.
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Regional Retail Sales Manager – Sussex (Full-time)
City: London
Country/Region: GB
Application Deadline: –
Regional Retail Sales Manager – Sussex
Highly competitive salary plus quarterly on-target bonus of 15% if sales targets achieved (with quarterly stretch target bonus of 40%) and other excellent benefits
The regional manager for retail stores is a visionary leader responsible for driving exceptional sales revenue across the Sussexarea. With a proven track record of delivering results and sustained success, this role requires a dynamic individual with a passion for building and coaching high-performing teams and implementing innovative strategies. To be considered for this position, you must have an extensive retail background within a leading brand. We are looking for a sales champion with a focus on world-class service delivery, who thrives in a fast-paced retail environment, and who enjoys working as part of a team.
This role is field-based, so you’d have to be comfortable and happy to commute across all of Sussex, the geography of the store portfolio.
In the UK, we are very proud to have been recognised in the Sunday Times ‘Best Places to Work 2023’, one of only 11 in the ‘very large’ employers category.
What to expect from the role
The regional manager for retail stores will build, coach and lead high performing teams and strategically drive exceptional sales and profitability within Pandora owned and operated stores whilst retaining a customer-centric ‘best in class’ approach at all times. Global and local brand standards must be executed consistently, commercially and efficiently. The regional manager will be responsible for building strong partnerships with key stakeholders and implement innovative strategies in order to sustainably maximize the people, product & operational opportunities within the region.
Key responsibilities:
People
- Lead, inspire and develop your people to build committed and high-performing store managers and teams. Adapt leadership and coaching styles to accommodate the varying experience levels across; people management & development, selling, stock and operational excellence and visual merchandising
- Promote an inclusive and diverse culture in line with the Pandora Brand Values
- Champion a positive and flexible work culture, promoting continuous improvement and effective change
- Develop and invest in talent to create a robust internal talent pipeline and succession plan
Performance and standards
- Successfully drive sales performance to achieve and exceed sales targets and store KPIs for the nominated territory
- Coach and lead store managers and teams to maximise sales & profitability and to deliver high standards of operational execution
- Lead and deliver ‘best in class’ customer experience, brand initiatives and operational standards across allstores
Partnerships, training and communication
- Business partner closely with HR, Retail ops, Training and Merchandising in order to maximize potential in people, product and sales
- Partner with the ‘Sales Training’ team to develop training programmes to deliver sustainable business results
- Facilitate face-to-face trainings and workshops for store teams
Process, analysis and administration
- Analyse business performance, data and reporting to identify commercial opportunities, implement change and corrective actions where appropriate
- Understand industry standards and benchmarks and seek innovative ideas to ensure Pandora is a market leader in service and operational standards
- Manage payroll in line with business expectations
The successful candidate
- Extensive store management experience within a large organisation, running a high profile region with a high turnover
- Proven track record of successfully delivering in a similar multi-site field management role (e.g. Multi-Site Manager, Area Manager, District Manager)
- A customer-centric and service-focused team leader with a target-driven and sales-focused mentality
- A strategic and solutions-focused manager with an excellent understanding of how to successfully achieve retail KPIs
- Ability to prioritize and work under time pressure, displaying pace and energy
- An inspiring leader, coach and mentor with excellent people development skills
- High level of business acumen and experience with strategic planning
- Data driven and experience with scheduling, high performance and productivity, stock optimisation, payroll and territory management
- Self-motivated, organised and logical with effective time management skills
- A creative flair with experience in visual merchandising
Why work with us?
O ur people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Our generous benefits package includes:
- A highly competitive salary
- Quarterly on-target bonus of 15% if sales targets achieved (with quarterly stretch target bonus of 40%)
- £1,000 annual clothing allowance
- Early finish Fridays (weekends with Pandora start every Friday at 3pm!)
- £800 annual jewellery allowance
- Free daily lunch credits
- 25 days of annual leave – prorated – with the option to buy/sell 5 additional days
- Celebrate your birthday with an additional day off
- Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts
- Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid and lots more
- At Pandora we love a party! Especially at Christmas when you also receive an extra special gift
If you are looking for a new challenge and feel you have the relevant skills then don’t miss out! Please click apply to submit your application.
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.
*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*
About Pandora
Pandora is the world\’s largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
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Regional Retail Sales Manager - Sussex (Full-time) employer: Pandora A/S
Contact Detail:
Pandora A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Retail Sales Manager - Sussex (Full-time)
✨Tip Number 1
Familiarise yourself with Pandora's brand values and culture. Understanding what makes us unique will help you align your leadership style with our expectations, showcasing your ability to promote an inclusive and diverse work environment.
✨Tip Number 2
Prepare to discuss your experience in driving sales performance. Be ready to share specific examples of how you've successfully led teams to exceed sales targets and improve customer experiences in previous roles.
✨Tip Number 3
Highlight your strategic planning skills by discussing how you've used data analysis to identify commercial opportunities. This will demonstrate your ability to make informed decisions that drive business results.
✨Tip Number 4
Showcase your coaching and mentoring abilities. Be prepared to explain how you've developed talent within your teams, as this is crucial for building high-performing store managers and fostering a positive work culture.
We think you need these skills to ace Regional Retail Sales Manager - Sussex (Full-time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive retail management experience and any specific achievements in sales performance. Use metrics to demonstrate how you've exceeded targets in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and leadership. Mention specific strategies you've implemented in the past that led to successful outcomes, and how you can bring that expertise to the Regional Retail Sales Manager role.
Showcase Leadership Skills: Emphasise your ability to lead and develop high-performing teams. Provide examples of how you've inspired and coached team members to achieve their best, aligning with the company's focus on people development.
Highlight Customer-Centric Approach: Demonstrate your commitment to delivering a 'best in class' customer experience. Share instances where you've successfully enhanced customer satisfaction and loyalty through innovative service strategies.
How to prepare for a job interview at Pandora A/S
✨Showcase Your Leadership Skills
As a Regional Retail Sales Manager, you'll need to demonstrate your ability to lead and inspire teams. Prepare examples of how you've successfully developed high-performing teams in the past, focusing on your coaching style and how you adapt to different team members' needs.
✨Understand the Brand and Its Values
Familiarise yourself with Pandora's brand values and culture. Be ready to discuss how you can promote an inclusive and diverse work environment that aligns with these values, as this is crucial for the role.
✨Prepare for Data-Driven Discussions
Since the role involves analysing business performance and identifying commercial opportunities, brush up on your data analysis skills. Be prepared to discuss how you've used data to drive sales and operational improvements in previous roles.
✨Demonstrate Customer-Centric Thinking
Highlight your experience in delivering exceptional customer service. Prepare to share specific examples of how you've led teams to achieve 'best in class' customer experiences and how you plan to maintain this standard across multiple locations.
