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- Tasks: Lead a dynamic team to achieve sales targets and deliver exceptional customer service.
- Company: Join Pandora, the world's largest jewellery brand, known for its commitment to sustainability.
- Benefits: Enjoy a competitive salary, monthly bonuses, generous employee discounts, and wellness support.
- Why this job: Be a brand ambassador and inspire your team while creating unforgettable customer experiences.
- Qualifications: Retail management experience and a passion for luxury products are preferred.
- Other info: Recognised as one of the 'Best Places to Work 2023' in the UK.
The predicted salary is between 28800 - 43200 £ per year.
We are currently seeking a pro‑active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world‑class service, then we’d love to have you join us!
The store manager is our brand ambassador and responsible for the store’s overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers.
What to expect from the role:
- Support and motivate the in‑store team on a day‑to‑day basis to achieve the store’s targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service.
- Having a strong retail floor presence, educating and influencing the store, as well as ensuring back‑of‑house activities enable the store’s successful commercial execution.
- You will be trained thoroughly in our hand‑crafted luxury product to become a Pandora product expert.
- With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession.
The successful candidate:
Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in‑store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role.
An ideal candidate will have:
- Proven experience in driving sales and profitability in store.
- A passion for driving a culture of exemplary customer service.
- An ability to understand the importance of Pandora’s local and global business strategy, and can translate this into the delivery of store, regional and division KPIs.
- Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified.
- Strong communication skills in order to establish and coach a high performing team.
- The ability to be adaptable and flexible to changing business needs.
- A positive, can‑do attitude with a contagious enthusiasm for Pandora product and core values.
- A well‑presented appearance with a taste for desirable products and a passion for retail.
Why work with us?
Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.
- A highly competitive salary.
- Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved).
- A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality.
- Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts.
- Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid and lots more.
- Parties, incentives and gifts throughout the year.
If you are looking for a new challenge and feel you have the relevant skills then don’t miss out! Please click apply to submit your application.
Store Manager - Derby (Full-time, 40hrs) employer: Pandora A/S
Contact Detail:
Pandora A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Derby (Full-time, 40hrs)
✨Tip Number 1
Get to know the company inside out! Research Pandora's values, products, and recent achievements. This will not only help you in interviews but also show your genuine interest in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for situational questions! Think about how you've handled challenges in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the interviewers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Store Manager - Derby (Full-time, 40hrs)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and the Pandora brand shine through. We want to see how much you care about providing an unforgettable customer experience!
Tailor Your CV: Make sure your CV highlights your relevant experience in driving sales and leading teams. We love seeing candidates who can demonstrate their ability to meet targets and inspire others.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and directly relate to the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Pandora A/S
✨Know Your Brand
Before the interview, dive deep into Pandora's values and products. Understand what makes the brand unique and how it positions itself in the market. This knowledge will help you demonstrate your passion for the brand and show that you're aligned with its mission.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Prepare examples of how you've successfully motivated and developed teams in the past. Think about specific situations where you’ve driven sales or improved customer service, and be ready to discuss these during the interview.
✨Data-Driven Decision Making
Familiarise yourself with how to use data to identify trends and make informed decisions. Be prepared to discuss how you've used data in previous roles to drive sales or improve store performance. This will show that you can translate insights into actionable strategies.
✨Emphasise Customer Service Excellence
Customer service is at the heart of Pandora's success. Prepare to share your experiences in delivering exceptional customer service and how you plan to instil this culture within your team. Highlight any specific initiatives you've implemented to enhance the customer experience.
