Software & Systems Support

<p><strong>Mission Resourcing</strong> are delighted to be working with our prestigious client <strong>in Leeds</strong> who are looking for <strong>Software & Systems Support</strong> to join their busy team.</p><p> </p><p><strong>About the Business:</strong></p><p>Our client are collectively the fastest growing Wide Format Printer in the UK. We have won numerous awards for quality, sustainability and people development over the past year. They are an ambitious company and seek individuals who\'s ambition and passion matches theirs. We seek to give our team the opportunity to grow their career as we continue to grow.</p><p><strong>About The Offer:</strong></p><ul><li>Salary up to £30,000 per annum</li><li>Monday - Friday 9am till 5 pm</li><li>Office based</li></ul><p> </p><p><strong>About the role:</strong></p><p>Are you a tech enthusiast with a passion for solving problems, supporting systems and helping people get the best out of their tools? We\'re looking for a Software & Systems Superuser to join our client.</p><p> </p><p>In this role you\'ll ensure our software and systems run smoothly across the business. You\'ll support everything from user onboarding to troubleshooting, training and ongoing system development. You will work closely with all departments and report to the Operations Director.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Supporting the development and optimisation of the bespoke MIS and Zoho</li><li>Be the first point of contact for staff needing technical support across hardware, software and network issues.</li><li>Troubleshoot and resolve all IT issues.</li><li>Work with our outsourced IT partner where needed.</li><li>Create, maintain and share clear Standard Operating Procedures (SOPs) for all core systems.</li><li>Deliver internal training sessions to onboard new starters and carry out continuous training across all departments.</li><li>Assist the Marketing Manager with the implementation and upkeep of the e-commerce website.</li><li>Manage IT tickets through Zoho Desk.</li><li><strong>Systems and platforms you\'ll support:</strong></li></ul><ol><li>Bespoke MIS</li><li>Zoho CRM, Desk & Campaigns</li><li>Xero</li><li>Microsoft Office & Microsoft 365 Admin Centre</li><li>SharePoint</li><li>Windows & Apple OS</li><li>Asanti & Enfocus Switch (Training will be provided)</li><li>Website platforms</li></ol><p> </p><p><strong>Skills & Experience:</strong></p><ul><li>Good knowledge of Windows and Microsoft Office products</li><li>Familiarity with Microsoft 365 Admin Centre and SharePoint</li><li>Understanding of Office 365</li><li>Excellent verbal and written communication skills</li><li>Proactive attitude and able to work on your own initiative</li><li>Strong customer service skills with the ability to take ownership of issues</li><li>Able to stay calm and effective in high pressure environments</li></ul><p> </p><p><strong>The company will consider a Graduate with a years of experience in a similar role. </strong></p><p> </p><p>If you are currently looking for work and are interested in this opportunity, feel free to give Dominika a call on <strong>07961 579956</strong>, or <strong>simply click apply</strong></p><p> </p><p><strong> </strong></p><p>This is an excellent opportunity to join a progressive business who invests in people. Should you feel that your skills and experience match the above we would be delighted to receive your application. </p><p>Mission Resourcing are working as a recruiting partner to handle all recruitment activity. </p><p>Due to the volume of applications unfortunately we are unable to provide individual feedback. If you have not heard from us within 10 working days, please assume that your application has not been successful on this occasion. </p><p> </p><p> </p><p> </p>PandoLogic. Keywords: SharePoint Administrator, Location: Leeds, ENG - LS7 1SH