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- Tasks: Lead strategic client relationships and manage global meetings and events programmes.
- Company: Join FCM Meetings & Events, a vibrant agency that connects the world through events.
- Benefits: Enjoy exclusive travel discounts, career development, and a fun, social culture.
- Why this job: Make a real impact in a dynamic environment while enhancing your professional skills.
- Qualifications: 5+ years in account management with strong relationship-building skills.
- Other info: Flexible work culture with a focus on well-being and career growth.
The predicted salary is between 36000 - 60000 £ per year.
The Global Account Manager serves as the strategic client relationship lead for the client's global meeting and events programme, ensuring exceptional delivery of account management services and commercial value. This role is responsible for developing and executing the strategic business plan, maintaining strong client relationships at all levels, and driving continuous improvement within the programme. As the primary client-facing relationship manager, this position ensures governance, risk mitigation, and performance excellence across the entire programme.
About FCM Meeting And Events: Working for FCM Meetings & Events is all about bringing the world together, one event at a time. Attending events is no longer just about 'getting together' - it's about reconnecting, relinking, and reopening the globe. Our shared culture, creativity and systems with parent travel management company, FCM, means our clients receive the best of both worlds. Plus, it means our people are offered award-winning work perks. We don’t just think outside the box, we dance around it. Join our team to work with the best of the best in a flexible, collaborative events agency.
The Role
- Primary client contact for inquiries and relationship management
- Develop strategic business plans to drive programme milestones
- Deliver progress reports and presentations to stakeholders
- Identify new business opportunities within client's global meetings/events programme
Governance
- Prepare and present business reviews with actionable client insights
- Conduct programme risk assessments and develop mitigation strategies
- Manage stakeholder engagement plans and track SLA/KPI performance
- Drive sustainability initiatives and business continuity planning
Continuous Improvement
- Design change management plans to drive year-over-year adoption
- Monitor programme effectiveness and implement improvements
- Optimise supplier partnerships for cost savings
- Develop project timelines and track key milestones
About You
- 5+ years client-facing account management experience, preferably global
- Proven strategic client relationship management in complex, multi-stakeholder environments
- Strong commercial analysis, business development, and planning capabilities
- Advanced Microsoft Office proficiency and account management methodologies
- Experience in programme governance, stakeholder management, and performance reporting
- Industry knowledge of travel, tourism, events, groups & meetings
- Lifesciences background advantageous
Qualifications
- Tertiary level qualification in relevant field
- Professional certifications in account management, client services, or related field preferred
What’s In It For You
- Exclusive Travel Discounts: Access to exclusive industry rates and discounts through our in-house travel team.
- Career Development: Clear career pathways and resources to achieve your professional goals, including training and support.
- Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events.
- Active Hour: An hour dedicated each week to focus on your fitness or personal wellness.
- Comprehensive Health Cash Plan: Reimbursement for a variety of medical services.
- Health & Wellbeing Challenges: Monthly health and wellbeing challenges designed to keep you motivated and healthy.
- Financial Wellbeing Support: Access to expert financial services to help manage your finances.
- And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, and more.
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible.
Global Account Manager - Client Meetings and Events Programme employer: PandoLogic
Contact Detail:
PandoLogic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Account Manager - Client Meetings and Events Programme
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events industry. Attend conferences, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your past successes in account management and event planning. Use this as a conversation starter during interviews or networking events to demonstrate your value to potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their approach to client relationships and events. Tailor your responses to show how your experience aligns with their values and goals – it’ll make you stand out from the crowd!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our team at FCM Meetings & Events. Let’s get you on board!
We think you need these skills to ace Global Account Manager - Client Meetings and Events Programme
Some tips for your application 🫡
Show Your Strategic Side: When writing your application, make sure to highlight your experience in developing and executing strategic business plans. We want to see how you've driven programme milestones and delivered value in previous roles.
Client Relationships Matter: Emphasise your ability to maintain strong client relationships at all levels. Share examples of how you've managed client inquiries and built rapport, as this is key for us in the Global Account Manager role.
Be Data-Driven: Don’t forget to mention your skills in commercial analysis and performance reporting. We love candidates who can back up their strategies with data, so include any relevant metrics or outcomes from your past experiences.
Apply Through Our Website: Finally, make sure you apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at PandoLogic
✨Know Your Client Inside Out
Before the interview, dive deep into understanding the client's global meetings and events programme. Familiarise yourself with their past events, key stakeholders, and any recent news. This will not only show your genuine interest but also help you tailor your responses to demonstrate how you can add value.
✨Showcase Your Strategic Thinking
Prepare to discuss specific examples of how you've developed and executed strategic business plans in previous roles. Highlight your ability to identify new business opportunities and drive continuous improvement, as these are crucial for the Global Account Manager position.
✨Demonstrate Governance and Risk Management Skills
Be ready to talk about your experience with governance and risk mitigation strategies. Share examples of how you've conducted programme risk assessments and managed stakeholder engagement plans, as this will be key to ensuring performance excellence in the role.
✨Engage with Questions
Prepare thoughtful questions that reflect your understanding of the role and the company culture. Ask about their approach to sustainability initiatives or how they measure success in client relationships. This shows you're not just interested in the job, but also in contributing to their mission.
