At a Glance
- Tasks: Lead a team to deliver high-quality home care services and ensure compliance with regulations.
- Company: Join Prestige Nursing & Care, a trusted name in the care industry for 80 years.
- Benefits: Enjoy competitive salary, annual leave, family-friendly policies, and career development opportunities.
- Other info: Flexible working culture with potential for personal and professional growth.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Experience in care management and strong knowledge of CQC regulations required.
The predicted salary is between 35000 - 40000 £ per year.
Location: Bromley – BR1 3FE
Salary: £35,000 – £40,000
Hours: Full time hours, Monday to Friday – 9am to 5pm with flexibility to suit the needs of the business (plus on-call expectations)
We want to make life better for more people. If you are as passionate about quality as we are and you want a role where your skills will make a real difference, this is a great opportunity. You can help us to grow and develop in an exciting business that puts people front and centre of everything we do.
Prestige Nursing & Care, part of the Elevate Care Group, has provided home care for 80 years. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients. You will be leading and supporting your team in ensuring that key business and compliance targets are met. You will be responsible for developing your team to meet all demands and ensure continued success.
As a leading strategic focus is around sustainable growth, this is an exciting role with plenty of scope to contribute to the success of the business.
We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.
As a Registered Branch Manager, your responsibilities will include:
- The role of Branch Manager is always to promote Prestige Nursing & Care as well as ensuring that all business targets are met with full compliance in line with quality and legislative standards.
- Achieving full branch compliance
- Branch revenue growth
- Business KPIs met
- Be CQC registered for the branch
- Manage the daily operation within the branch to ensure a cost effective and efficient service delivery
- To assess branch performance against weekly and monthly targets
- Achieve and maintain Registered Manager status
- Ensure compliance with ISO and all legislative requirements
- Maintain accurate records
- Manage all branch level complaints
- Manage a team of Field Care Supervisors
- Provide reports to Regional Managers/Head Office as and when required
- Identify training and development needs for all branch staff
- Presenting to prospective new clients
- Maintaining great relationships with existing clients
- Key account management
- Advising on pay rate changes
- Ensure the effective placement of staff to meet client needs
- Manage the accurate processing of weekly timesheets via Webroster
- On call duties as arranged locally
- Occasionally support with the day-to-day responsibilities of the team when required
- Be a champion for internal customer service
- Do any other reasonable things your manager needs you to do
Essential Requirements:
- Previous experience as a Registered Manager, Deputy Manager, or Branch Manager in a domiciliary care / home care setting or care or nursing homes
- Strong knowledge of CQC regulations, safeguarding, and compliance within children and adult social care
- Experience working in a CQC-regulated service
- Proven ability to manage care staff, systems, and service quality
- The role requires a proactive response to building key internal and external relationships. An eye for detail is essential as is knowledge of current care sector conditions and trends.
To be successful as Registered Branch Manager, you will have:
- Confident in promoting the branch
- Self-motivated
- Computer literate
- A passion for managing and driving excellence
- Excellent organisational skills
- Excellent leadership qualities
- A commitment to equal opportunities and diversity
- Symmetry between personal and organisational values
- Demonstrates the behaviours associated with Prestige Nursing & Care values
What we offer:
- Competitive salary.
- 28 days annual leave (including bank holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service.
- Family friendly policies designed to offer you more support, flexibility, and additional time off when you most need it.
- Reward and recognition programmes to acknowledge value, loyalty and going the extra mile.
- Annual leave purchase (ALP) scheme to provide more time off during the year.
- Blue Light Card & Health Service Discounts to help save money on your spending.
- Wellbeing support via the Employee Assistance Programme (EAP) confidential phone line and online support and resources available to you and your loved ones 24/7.
- Career development and training to help you achieve your potential.
About your next employer:
You will be working with Prestige Nursing & Care, an established and growing brand, currently celebrating its 80th year.
Prestige Nursing & Care follows safer recruitment best practice for all appointments, and in line with CQC regulations, we require and will undertake enhanced DBS, right to work, reference and employment history checks.
Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way.
Prestige Nursing & Care colleagues are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity, or any other perceived difference.
We reserve the right to close this position early.
Registered Branch Manager in Bromley employer: PandoLogic
Prestige Nursing & Care is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive and flexible work environment in Bromley. With competitive salaries, generous annual leave, and a strong focus on career growth through training and development, employees are empowered to make a meaningful impact in the care industry while enjoying a culture that values diversity and equal opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Registered Branch Manager in Bromley
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Registered Branch Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Prestige Nursing & Care tick, and be ready to share how your experience aligns with their mission of providing high-quality, personalised services.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to discuss specific examples of how you've successfully managed teams and met compliance targets in previous roles. This will demonstrate that you're the right fit for the position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Prestige Nursing & Care.
We think you need these skills to ace Registered Branch Manager in Bromley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Registered Branch Manager role. Highlight your experience in domiciliary care and your knowledge of CQC regulations, as these are key to impressing us.
Showcase Your Leadership Skills:We want to see how you’ve successfully managed teams in the past. Share specific examples of how you've developed staff and met compliance targets, as this will demonstrate your fit for the role.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups.
How to prepare for a job interview at PandoLogic
✨Know Your Stuff
Make sure you brush up on your knowledge of CQC regulations and compliance standards. Being able to discuss these confidently will show that you're serious about the role and understand the responsibilities that come with being a Registered Branch Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you’ve motivated staff or resolved conflicts. This will demonstrate your leadership qualities and ability to drive excellence within the team.
✨Understand the Business Goals
Familiarise yourself with Prestige Nursing & Care's mission and values. Be ready to discuss how you can contribute to their goals, especially around sustainable growth and client satisfaction. This shows that you’re not just looking for a job, but are genuinely interested in making a difference.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the company culture, training opportunities, or how success is measured in the role. It shows that you’re engaged and thinking critically about how you fit into the organisation.
