Product Growth Analyst

The Data Team at PandaDoc is currently overhauling existing processes and creating a cutting-edge insights infrastructure from the ground up. We have a reporting line directly to the CTO and co-founder of PandaDoc, so we have an ideal environment for visibility and impact generation. Currently, we have 3 teams inside the Data organization: Product & Growth Analytics, Marketing Analytics, and Data Engineering (Data & Analytics Engineering).

As a Product Growth Analyst, you will report directly to the Director of Data, and will have the opportunity to shape the roadmap for data workstreams and product optimization. We have two main priorities for the 2024 year: Migrate to new infrastructure (Snowflake, Airbyte, Segment, Select Star, Monte Carlo, dbt, various BI tools) to ensure we remain at the forefront of industry trends, revising existing processes, building a strong data model, and creating standards as we go. Generate impact by using data to find and address the biggest opportunities and key problems in different areas of the business.

In this role, you will:

• Analyze user acquisition and onboarding flows to identify trends, user behaviours, and areas for improvement.
• Collaborate with product managers to define key performance indicators (KPIs) and success metrics for growth initiatives.
• Create detailed reports and dashboards to communicate insights and recommendations to stakeholders.
• Provide insights on customer segmentation, targeting, and personalisation strategies.
• Contribute to foundational data efforts, such as metric and model definition.
• Conduct A/B testing and experimentation to optimise conversion rates and user acquisition efforts.
• Grow impactful relationships with cross-functional partners and stakeholders.
• Present findings from research and experimentation to technical and non-technical audiences.

About you:

• Bachelor Degree ideally in a quantitative field (mathematics, statistics, economics, etc).
• 2+ years of experience in a growth analyst or similar role, preferably in a SaaS environment.
• Strong analytical skills with proficiency in data analysis tools (e.g., SQL, Excel, Tableau).
• A/B testing experience and strong understanding of statistical inference, experimental design, and analytic bias.
• Excellent communication and presentation skills, with the ability to convey complex data insights to non-technical stakeholders.
• Ability to work collaboratively with a wide variety of technical abilities and levels of leadership.
• Strong attention to detail and a passion for delivering exceptional user experiences.

You’ll get bonus points if you:

• have worked for a B2B startup in the past.
• have proficiency in Python/R for modelling and manipulating large datasets.

Benefits:

• An honest, open culture that emphasizes feedback and promotes professional and personal development.
• An opportunity to work from anywhere — our team is distributed worldwide, from Lisbon to Manila, from Florida to California.
• 6 self-care days.
• A competitive salary.
• And much more!

PandaDoc empowers more than 60,000 growing organisations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals and quotes. We’re known for our work-life balance, kind co-workers, and creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team. Pandas work best when they’re happy. We retain our talent by upholding our values of integrity and transparency, and selling a product that changes the lives of our customers.

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law.