Maintenance Manager (Site Response) in Richmond Hill

We are looking to create a dedicated Site Response & Maintenance Team to support our operational sites across the business. This team will act as a practical response group, carrying out repairs, maintenance, small construction works and general site improvement activity across our buildings, yards, depots and operational facilities. The purpose of the team is simple: to keep our sites safe, compliant, well maintained and able to operate as normal. This will include responding to actions raised following EA visits, audits, inspections and internal site reviews, as well as supporting general repairs, yard improvements and handyman activity across the business. The team will play an important role in protecting business continuity, reducing reliance on external contractors and making sure that issues are dealt with quickly, safely and to a good standard.

The Role

The Manager will lead the team and act as the main point of contact for site requests, EA actions, audit findings and general maintenance priorities, they will be responsible for:

• Planning and prioritising the team’s workload
• Reviewing site issues and agreeing practical solutions
• Managing EA, audit and compliance-related actions through to completion
• Ensuring works are carried out safely, properly and in line with business standards
• Coordinating labour, materials, tools, plant and access requirements
• Working closely with site managers, operations teams, SHEQ and compliance
• Managing contractors where external support is still required
• Tracking completed works and reporting progress back to the business
• Making sure the team is used effectively across all sites

The right person would need strong practical knowledge of site maintenance, construction, plant, repairs and operational environments. They do not need to be sitting behind a desk all day, but they do need to be organised, hands-on and able to lead a mobile team across multiple locations.

Why This Team Is Needed

Our sites need to remain safe, compliant and operational. When EA visits, audits or inspections identify issues, the business needs a team that can respond quickly and get the work done properly. At the same time, every operational site has ongoing repair, maintenance and improvement needs. Buildings, yards, welfare areas, workshops, gates, concrete, fencing and infrastructure all need to be kept in good condition to support BAU. This team gives the business a practical internal solution. It reduces delay. It reduces reliance on external contractors. It improves ownership of site standards. It supports compliance. Most importantly, it helps keep our people, sites and operations moving safely every day.

We are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve.

At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward.

We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey.

Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve.