On-Site Training Facilitator

FTC til end of 2026

The Role

To deliver high-quality, engaging, and accessible training, direct to the end users across multiple sites as part of the implementation of Workday (HCM and Payroll modules) and UKG (Time & Attendance system). The role will ensure that employees and managers are confident and competent in using the new systems, supporting a smooth transition and adoption, whilst also ensuring integration into end-to-end business processes across the company.

Key Accountabilities

• Deliver face-to-face classroom/virtual training sessions, or simulator (scenario), tailored to different user groups (e.g., frontline employees, managers, system administrators, and the HR team).
• Collaborate with the Colleague E2E project team, Transformation Team, and Head of Learning to understand training materials, timelines, rollout plans, hyper care support post Go-Live, and establish metrics to measure successful completion.
• Localise and adapt training content to suit site-specific needs and user capabilities within a multi-culturally diverse environment.
• Provide on-site support during go-live periods, acting as the first point of contact for training-related queries.
• Gather feedback from training sessions, feedback to the project team, and contribute to the delivery of continuous improvement training materials and approach.
• Maintain accurate records of training attendance and user readiness.
• Support change management activities by promoting system benefits and addressing user frustrations/barriers.
• Liaise with site leadership to coordinate training logistics and ensure alignment with operational needs.

Experience and Skills

Essential:

• Proven experience delivering training in a fast-paced, operational or multi-site environment.
• Experience supporting system rollouts or digital transformation projects.
• Strong communication and interpersonal skills, with the ability to engage diverse audiences (job roles, cultures and values, and languages).
• Confident in using digital tools and platforms for training delivery (e.g., MS Teams, and the articulate e-learning platforms).
• Ability to travel frequently and work independently across multiple locations.
• Strong organisational skills and attention to detail, along with time management capability.

Desirable:

• Experience with Workday and/or time tracking (pref: UKG) systems.
• Background in HR, operations, or workforce management.
• Experience in change management or user adoption initiatives.
• Familiarity with adult learning principles and instructional design.
• Experience around the delivery of training materials to multi-lingual populations.

Behaviours and Attributes

• Proactive: Practical, hands-on. Takes initiative to identify and resolve training challenges.
• Empathetic Communicator: Listens actively and adapts style to meet learner need.
• Resilient & Adaptable: Comfortable with ambiguity and able to adjust to changing priorities.
• Collaborative: Works well with cross-functional teams. Builds strong relationships on-site.
• User-Focused: Committed to ensuring a positive learning experience for all users.
• Culturally Aware: Sensitive to regional and site-specific differences in communication and learning styles.

We are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems; we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve.