Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Multitask in a fast-paced environment, handling customer enquiries and managing bookings.
- Company: Join Panda, a leading resource recovery business focused on sustainability.
- Benefits: Competitive salary, supportive team culture, and opportunities for personal growth.
- Why this job: Make a positive impact on communities while developing your skills in customer service.
- Qualifications: Strong customer service skills and proficiency in MS Office applications.
- Other info: Be part of a passionate team dedicated to innovation and excellence.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Being a member of our Nationals Team, you will be required to multitask and prioritise a multitude of different tasks at any given time. You will need to have a high level of accuracy and attention to detail, to ensure that all tasks are completed correctly and efficiently and all relevant systems are accurately updated.
You will handle all service related enquiries, bookings / new orders, liaise with suppliers and update internal stakeholders and customers in an effective and timely manner, ensuring SLAs are adhered to.
Key Responsibilities- To proactively work from a fast paced shared mailbox, CRM system and Customer Portals, whilst taking incoming calls
- To ensure that all enquiries are accurately recorded and investigated, in line with company “right first time” policy
- To resolve all said enquiries to conclusion in a timely manner, ensuring a positive customer journey
- To deescalate customer complaints and resolve any issues raised to retain all customers
- To ensure that all IT systems are properly used and all data is accurately recorded on the system
- To schedule waste collections with sub-contractors for Trade, Hazardous, Confidential & Bulk Clearances
- To obtain quotations from Third Party Suppliers where necessary and keep accurate records
- To investigate Customer / Sub-contractor invoice queries
- Complete / Prepare Waste Transfer Notes where required
- Any other reasonable task as may be required from time to time
- Excellent Customer Service skills
- Ability to multitask and prioritise
- Experienced MS Outlook user
- Capable user of MS Word and Excel
- Good problem solver
National Accounts Coordinator employer: Panda Ireland
Contact Detail:
Panda Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Accounts Coordinator
✨Tip Number 1
Get to know the company inside out! Research Panda's values and mission, and think about how your skills align with their goals. This will help you stand out in interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your multitasking skills! Since the role requires juggling various tasks, try simulating a busy work environment. Use tools like timers or task lists to improve your efficiency and accuracy under pressure.
✨Tip Number 3
Brush up on your customer service skills! Role-play common customer scenarios with friends or family to enhance your problem-solving abilities. Remember, a positive customer journey is key to success in this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Panda team. Don’t miss out on this opportunity!
We think you need these skills to ace National Accounts Coordinator
Some tips for your application 🫡
Show Off Your Multitasking Skills: In your application, highlight your ability to juggle multiple tasks at once. We want to see how you prioritise and manage your time effectively, especially in a fast-paced environment like ours.
Attention to Detail is Key: Make sure to emphasise your accuracy and attention to detail in your written application. We value precision, so share examples of how you've ensured tasks are completed correctly and efficiently in the past.
Customer Service Matters: Since you'll be handling service-related enquiries, let us know about your customer service experience. Share specific instances where you resolved issues or improved a customer's journey, as this is crucial for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Panda Ireland
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the National Accounts Coordinator role. Familiarise yourself with the key responsibilities and essential skills mentioned in the job description. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Multitasking Skills
Since this role requires multitasking and prioritising various tasks, prepare examples from your past experiences where you successfully managed multiple responsibilities. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your ability to stay organised under pressure.
✨Demonstrate Attention to Detail
Accuracy is crucial for this position, so be ready to discuss how you ensure precision in your work. Bring up specific instances where your attention to detail made a difference, whether it was in data entry, customer service, or resolving issues. This will show that you take pride in delivering high-quality results.
✨Prepare for Customer Service Scenarios
Given the emphasis on customer service in the role, think about common customer service challenges and how you would handle them. Be prepared to role-play or discuss how you would deescalate complaints and ensure a positive customer journey. This will demonstrate your problem-solving skills and commitment to customer satisfaction.