At a Glance
- Tasks: Maintain and repair recycling equipment while providing top-notch customer service.
- Company: Join Panda, a leader in recycling and waste management.
- Benefits: Enjoy a varied field role with opportunities for growth and development.
- Other info: Work independently with a focus on safety and customer satisfaction.
- Why this job: Make a real impact by solving engineering problems and supporting sustainability.
- Qualifications: Experience in mechanical, electrical, or hydraulic engineering is preferred.
The predicted salary is between 30000 - 40000 £ per year.
Panda is looking for a practical, customer-focused Field Service Engineer to support our recycling and waste handling equipment across the UK.
As a Field Service Engineer, you’ll be working on equipment such as compactors, balers and specialist waste machinery, helping keep it safe, reliable and available for our customers to use. The role is mainly field-based across Manchester, Bromborough and the North West, with most work expected to be within a reasonable travel radius from home, alongside some wider UK travel when needed.
This Field Service Engineer role would suit someone with strong mechanical, electrical or hydraulic fault-finding experience who enjoys working independently, solving problems and delivering a good service to customers on site.
What You’ll Be Doing
- Carrying out planned preventative maintenance to keep machines operating safely and efficiently
- Inspecting, testing and diagnosing faults on recycling and waste handling equipment
- Repairing or replacing defective parts using hand tools, power tools and test equipment
- Reassembling and testing equipment following repair or maintenance work
- Working on electrical, electronic, mechanical and hydraulic components
- Supporting equipment installations at customer sites, including three-phase connections where required
- Assisting suppliers with the installation of new machinery
- Completing service, inspection and repair documentation accurately
- Providing photographic evidence and clear records to support completed work
- Liaising with the Operations Manager and technical support teams to resolve engineering issues
- Taking ownership of customer equipment issues and helping minimise downtime
- Supporting customers with basic machine operator training
- Helping customers understand safe operating procedures and technical requirements
- Planning your daily workload to maximise customer service and reduce unnecessary travel
- Working safely at all times and following customer site rules and safety requirements
About You
We’re looking for someone who has:
- Experience in field service, maintenance, repair or installation work
- A background in mechanical, electrical, hydraulic or service engineering
- Strong fault-finding and diagnostic skills
- The ability to read and understand hydraulic and electrical circuit diagrams
- Good knowledge of mechanical, electrical and hydraulic principles
- Confidence using electrical and hydraulic test equipment
- An understanding of safety standards and safe working practices
- The ability to work with minimal supervision
- A practical, disciplined and organised approach to work
- Good communication skills and a professional approach with customers
- Strong attention to detail when completing service records and reports
- Experience working on waste handling equipment, compactors, balers or similar machinery would be ideal, but we’re also open to people from associated industries with transferable engineering skills.
Qualifications And Knowledge
Ideally, you’ll have:
- A City & Guilds qualification, or equivalent, in electrical or mechanical engineering
- Knowledge of single-phase and three-phase electrical equipment
- Knowledge of hydraulic circuits and related test equipment
- Experience carrying out fault-finding, repair and maintenance in a service environment
Why Join Panda?
This is a great opportunity for a Field Service Engineer who wants a varied field-based role, working with specialist equipment and supporting customers across a growing recycling and waste management business. You’ll have the chance to take ownership of your work, solve real engineering problems and play an important part in keeping essential equipment operating safely and effectively.
Field Service Engineer employer: Panda Ireland
Panda is an exceptional employer for Field Service Engineers, offering a dynamic work environment where you can take ownership of your projects and make a tangible impact in the recycling and waste management sector. With a strong focus on employee growth, we provide opportunities for skill development and training, all while fostering a supportive culture that values customer service and teamwork. Based in the North West, you'll enjoy a field-based role with manageable travel, allowing for a healthy work-life balance as you engage with diverse clients and cutting-edge equipment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, attend industry events, and join relevant online forums. You never know who might have a lead on a Field Service Engineer role or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, bring along examples of your work. A portfolio showcasing your fault-finding and repair successes can really set you apart.
✨Tip Number 3
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss specific machinery you've worked on, and how you’ve tackled challenges in the past. This will show that you’re not just a great engineer, but also a problem-solver.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us at Panda. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your mechanical, electrical, or hydraulic experience and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for field service engineering and how you can contribute to our team. Be sure to mention any experience with waste handling equipment or similar machinery.
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and solve problems independently, so let us know how you've done this before!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Panda Ireland
✨Know Your Equipment
Before the interview, brush up on your knowledge of compactors, balers, and other waste handling machinery. Familiarise yourself with common faults and maintenance practices. This will show that you’re not just a candidate, but someone who understands the equipment inside out.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific examples where you've diagnosed and resolved mechanical or electrical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will highlight your practical experience and ability to think on your feet.
✨Showcase Your Communication Skills
As a Field Service Engineer, you'll be interacting with customers regularly. Practice explaining technical concepts in simple terms. During the interview, demonstrate your ability to communicate clearly and professionally, as this is key to building customer relationships.
✨Plan Your Travel Strategy
Since the role involves fieldwork across the North West, be ready to discuss how you plan your daily workload and manage travel efficiently. Mention any tools or methods you use to maximise your time and minimise downtime, which will reflect your organisational skills.
