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For Companies At a Glance
- Tasks: Support the credit control team with cash allocation, invoicing, and bank reconciliation.
- Company: Join Panda, a leading resource recovery business focused on sustainability.
- Benefits: Competitive salary, supportive team culture, and opportunities for personal growth.
- Why this job: Make a positive impact in waste management while developing your skills.
- Qualifications: Experience in credit control and knowledge of Sage 200 is essential.
- Other info: Be part of a passionate team dedicated to innovation and excellence.
The predicted salary is between 30000 - 42000 £ per year.
Location: Bromborough
Working hours: Monday to Friday; 08:30 – 17:00
The Role
Reporting into the Head of Transactional Services, the role of our Credit Administrator is to support our credit control team by completing a variety of administration tasks including allocating cash, raising credit notes/invoices, managing our various mailboxes and reconciling the bank statement.
Responsibilities
- Accurately allocating all customer receipts as per the customer’s remittance advice. Ensuring any receipts that do not have an accompanying remittance are followed up with customers to avoid unallocated cash.
- Support CC’s sending copy invoices.
- Maintain the unallocated cash value below the targeted value.
- Raising credit notes/invoices as per the agreed process.
- Managing the mailboxes that include remittances and various other customer requests.
- Work alongside the credit control team to ensure that any administration tasks are maintained in a timely manner.
- Reconcile the bank statement versus the receipts allocated in Sage 200.
The Ideal Candidate
The ideal candidate will be an organised and methodical individual who has completed a similar role for a period of more than 12 months. You must be able to demonstrate your knowledge of Sage 200 (or other Sage products) as the role is almost completely transacted in Sage. You will have a positive attitude and customer service must always be at the forefront of what you do.
Qualifications
- AAT
- 2 years sales ledger experience.
- Customer service experience (desirable)
Skills
- High level of written and oral communication.
- Conflict resolution.
- Excellent customer service.
Knowledge
- SAGE 200
- Desirable CRM
- AMCS
- Credit Hound
Credit Control Administrator employer: Panda Ireland
Contact Detail:
Panda Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Credit Control Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control and Sage 200. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work, especially if you've handled cash allocation or reconciled bank statements. This will help you stand out and demonstrate your expertise.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Panda!
We think you need these skills to ace Credit Control Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Sage 200 and any relevant credit control tasks. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your previous experience makes you the perfect fit for our team. Keep it friendly and professional!
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your high level of written communication skills. Clear, concise, and engaging writing will catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Panda Ireland
✨Know Your Sage 200 Inside Out
Since the role heavily involves Sage 200, make sure you brush up on your knowledge of the software. Familiarise yourself with its features and functionalities, especially those related to cash allocation and bank reconciliation. Being able to discuss specific examples of how you've used Sage in previous roles will impress the interviewers.
✨Demonstrate Your Organisational Skills
As a Credit Control Administrator, being organised is key. Prepare to share examples of how you've managed multiple tasks or projects simultaneously. You might even want to bring a list of your past responsibilities to show how methodical you are in your work.
✨Showcase Your Customer Service Mindset
Customer service is at the heart of this role, so be ready to discuss how you've handled customer queries or conflicts in the past. Think of specific situations where you went above and beyond to ensure customer satisfaction, as this will highlight your positive attitude and commitment to service.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like unallocated cash or managing customer requests. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to work collaboratively with the credit control team.
