Individual Giving Officer

We're seeking an Individual Giving Officer to join our creative and fast‑paced Individual Giving team following a promotion within the team! This is a great opportunity for someone looking to take their first step into a career in Individual Giving fundraising, or to expand your existing knowledge into more areas of Individual Giving in a varied role. This is an exciting time to join Pancreatic Cancer UK. With an ambitious five‑year strategy to double both our income and survival rates, Individual Giving is a key focus in achieving this goal, so you'll play an important role in acquiring and stewarding donors – helping ensure that everyone with pancreatic cancer can live long and well. We are passionate about delivering it, but we can't do it alone.

Responsibilities

• Supporting the delivery of acquisition and retention campaigns and optimising supporter journeys for our priority audiences across a range of channels, including digital, direct mail and telemarketing.
• Ensuring we meet our ambitious income targets by supporting key income streams including regular giving, in‑memory, cash, gaming and the online shop.
• Developing and maintaining strong relationships with internal teams and external suppliers.
• Supporting the team with key administrative processes to ensure effective stewardship of our supporters.

Working Arrangement

Our London office is a place to connect, collaborate and celebrate with colleagues. We recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of one day in the office per week for this role. This is an office‑based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.

Qualifications

• Previous experience in an Individual Giving role or similar fundraising position, with a good working knowledge of fundraising best practice, having supported a range of campaigns.
• Can work on multiple tasks and projects simultaneously, managing conflicting deadlines and being proactive in raising risks and concerns.
• Ability to work cross‑team, building effective relationships with internal teams and external suppliers.
• Strong communication skills when liaising with supporters to provide an audience‑first experience.

Our Values

• Courage
• Compassion
• Community

Commitment to Diversity, Inclusion and Safeguarding

We cannot achieve our vision without employing people who are committed to our vision, strategy and values. At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with, where everyone can be their true selves, feel respected, championed, heard and supported. We encourage applicants from diverse backgrounds and feel especially keen to consider suitable applicants who consider themselves in areas underrepresented within the charity sector.

Safeguarding

PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support, and serve by ensuring all staff are selected, vetted (DBS/Criminal record checks where appropriate), trained and supervised fairly and to a high standard.

Our Mission

Pancreatic cancer is a tough disease to diagnose, treat and research. For too long it has been sidelined. We want to make sure that everyone affected by it receives all the help they need. Together we are taking on pancreatic cancer.

Employee Experience

This is a fast‑paced and growing organisation that is truly committed to making a difference. Being part of our team means being part of a thriving, positive, dynamic, successful and welcoming community that creates an impact. We will support you and develop you should you wish to, giving you the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well‑being and your work‑life balance, and you will feel that your contribution is valued and matters.