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- Tasks: Support UK and international customers with order processing and exceptional service.
- Company: Global textile innovation company based in Burnley.
- Benefits: Competitive salary and benefits for a healthy work-life balance.
- Other info: Onsite role with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Experience in customer service and sales, plus confidence with Microsoft Office and HubSpot.
The predicted salary is between 30000 - 40000 £ per year.
A global textile innovation company based in Burnley seeks a Customer & Sales Advisor to support UK and international customers. In this vital role, you will ensure accurate order processing, provide exceptional service, and manage key customer accounts.
Ideal candidates will have prior experience in customer service and sales, a customer-focused mindset, and confidence with systems such as Microsoft Office and HubSpot.
The position is onsite, offering a competitive salary and various benefits to promote a healthy work-life balance.
Export & Customer Sales Advisor — Design-Led Textiles employer: Panaz
Contact Detail:
Panaz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export & Customer Sales Advisor — Design-Led Textiles
✨Tip Number 1
Network like a pro! Reach out to people in the textile industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show them you’re not just another candidate; you’re genuinely interested in their design-led textiles and how you can contribute to their success.
✨Tip Number 3
Practice your sales pitch! As a Customer & Sales Advisor, you’ll need to sell yourself first. Role-play with a friend or in front of the mirror to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Export & Customer Sales Advisor — Design-Led Textiles
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the job description. Highlight your customer service and sales experience, and don’t forget to mention your familiarity with systems like Microsoft Office and HubSpot.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about textiles and how your background makes you the perfect fit for this role. Keep it concise but engaging!
Showcase Your Customer-Focused Mindset: In both your CV and cover letter, emphasise your customer-focused approach. Share examples of how you've gone above and beyond for customers in previous roles to demonstrate your commitment to exceptional service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Panaz
✨Know Your Textiles
Familiarise yourself with the latest trends and innovations in the textile industry. Being able to discuss specific products or technologies during your interview will show your passion and knowledge, making you stand out as a candidate.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Think about how you resolved issues or went above and beyond for clients, as this will demonstrate your customer-focused mindset that the company values.
✨Get Comfortable with Tech
Brush up on your skills with Microsoft Office and HubSpot before the interview. Be ready to discuss how you've used these tools in past roles, as this will highlight your ability to manage key customer accounts effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer service and sales strategies. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values and work style.