Customer Advisor (Temp to Perm)

Join to apply for the Customer Advisor (Temp to Perm) role at Panaz 1 week ago Be among the first 25 applicants Join to apply for the Customer Advisor (Temp to Perm) role at Panaz Get AI-powered advice on this job and more exclusive features. Role Overview We are seeking an approachable, customer-centric Customer Advisor to join our Customer Excellence Team, initially on an ongoing temporary basis, with the potential for a permanent role as the department grows in the coming months. This role is ideal for individuals who have strong communication and organisational skills and who thrive in a busy, collaborative environment. Role Overview We are seeking an approachable, customer-centric Customer Advisor to join our Customer Excellence Team, initially on an ongoing temporary basis, with the potential for a permanent role as the department grows in the coming months. This role is ideal for individuals who have strong communication and organisational skills and who thrive in a busy, collaborative environment. You will be the first point of contact for enquiries, providing support and guidance to customers while efficiently resolving logistical challenges associated with order preparation. If you are ready to make a difference and build a rewarding career, please submit your application via our careers website at https://careers.panazcareers.com/. Key Responsibilities of a Customer Advisor – Customer Service Excellence Communicate with customers via phone, email, and online channels. Support customers in navigating product information and making informed decisions. Process sales orders. Liaise with internal departments to ensure timely and accurate fulfilment of customer needs. Provide ad-hoc support to the wider team. Essential Customer Advisor Skills And Experience Prior experience with customer service and logistics, preferably in a manufacturing or product-based environment. Prior experience working within a team. Excellent standard of written communication – clear, concise and error-free. Organised and detail-oriented. Proficient IT skills, particularly with CRM or order management systems. Proactive team player; able to proactively problem-solve and communicate across multiple departments. Adaptable approach to changing schedules and new challenges. Personal Attributes for Customer Service Success Resilient under pressure and able to maintain professionalism at all times. Quick learner. Proactive problem-solver. Why Join Our Team as a Customer Advisor? Be part of a progressive, inclusive company with a strong reputation in the interiors and textiles sector. Competitive rate of pay, with the potential to transition to a permanent role. Supportive, team-oriented workplace culture dedicated to excellence. If you’re ready to provide outstanding customer experiences and develop your career with us, please submit your application through our careers website. Recruitment Awareness We never request payment or sensitive personal information at any stage of the application process. All legitimate roles are published through our official careers website. If you have concerns, please get in touch with our HR team directly for verification. To report suspected fraudulent job advertisements, please get in touch with your local authorities. We take appropriate action to prevent recruitment fraud, but we cannot be held liable for losses resulting from unauthorised listings. Seniority level Seniority level Entry level Employment type Employment type Temporary Job function Job function Other Industries Textile Manufacturing Referrals increase your chances of interviewing at Panaz by 2x Sign in to set job alerts for “Customer Advisor” roles. Clitheroe, England, United Kingdom 1 week ago Bury, England, United Kingdom 3 weeks ago Manchester, England, United Kingdom 4 days ago Manchester Area, United Kingdom 1 day ago Greater Manchester, England, United Kingdom 1 month ago Greater Manchester, England, United Kingdom 2 days ago Customer Service Agent – PART TIME – UK – 25 Manchester, England, United Kingdom 1 week ago Bury, England, United Kingdom 3 weeks ago West Yorkshire, England, United Kingdom 2 weeks ago Huddersfield, England, United Kingdom 1 day ago Remote Live Chat Assistant (Entry-Level) Preston, England, United Kingdom 1 month ago Bury, England, United Kingdom 3 weeks ago Manchester Area, United Kingdom 3 days ago Manchester, England, United Kingdom 3 days ago Nelson, England, United Kingdom 3 weeks ago Manchester, England, United Kingdom 3 hours ago Manchester, England, United Kingdom 1 week ago Customer Success Manager (Aviation Tech) Customer Service Advisor – Ethernet Support Nelson, England, United Kingdom £25,200.00-£25,200.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr