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For Companies At a Glance
- Tasks: Coordinate the manufacture and installation of soft furnishings for various sectors.
- Company: Join Panaz, a leader in premium textiles for hospitality, healthcare, and workspace.
- Benefits: Enjoy a competitive salary, 25 days holiday, and a supportive work culture.
- Why this job: Be part of a dynamic team that values innovation and customer excellence.
- Qualifications: Strong organisational skills, attention to detail, and excellent communication are essential.
- Other info: We welcome diverse applicants eager to contribute to our inclusive environment.
The predicted salary is between 28800 - 43200 £ per year.
At Panaz, we are renowned for our expertise in supplying premium textiles to the hospitality, healthcare, and workspace sectors. We seek an experienced coordinator to join our customer excellence team. In this role, you will liaise between our customers and installation teams to arrange the manufacture and installation of curtains, cushions, and other soft furnishings. This role demands a keen eye for detail, exceptional organisational skills, and a dedication to customer service excellence.
Key Responsibilities
- Incoming & outgoing communications - email and phone.
- Gathering specification information.
- Order placement and schedule management.
- Arranging stock transfers.
- Arranging site installations.
- Ensuring the project tracker is updated.
- Invoicing and query resolution.
Skills and Qualities
- Attention to detail - you'll need to ensure you have all the relevant information from your customer or sales buddy to manage the order process effectively. As such, you should have a reasonable working knowledge of maths (for taking measurements).
- Strong organisational skills - you'll be managing several orders simultaneously and working at a fast pace.
- Customer service skills - you must be an excellent communicator in writing or by phone. You must be confident speaking to high-end customers/business owners and subcontractors.
- Collaboration - you will liaise with customers, production teams, and senior staff members.
- Initiative - every project is different, meaning sometimes you'll need to find ways to problem-solve.
- Quality driven.
Why Join Panaz?
- Competitive salary.
- Opportunities for professional growth and career development.
- Engaging and inclusive work culture with regular team-building activities.
- 25 days holiday + bank holidays, and a supportive company ethos.
- Pension scheme and other financial well-being support.
At Panaz, we value the unique perspectives that each individual brings. We welcome applications from candidates who are eager to contribute to our innovative and customer-focused environment. If you are interested in this exciting opportunity, please apply through our careers page.
Co-ordinator (curtains, blinds, cushions & throws) employer: Panaz Limited
Contact Detail:
Panaz Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Co-ordinator (curtains, blinds, cushions & throws)
✨Tip Number 1
Familiarise yourself with the types of textiles and soft furnishings that Panaz supplies. Understanding the products will help you communicate effectively with both customers and installation teams, showcasing your knowledge during any discussions.
✨Tip Number 2
Brush up on your organisational skills by using project management tools or apps. Being able to demonstrate your ability to manage multiple orders and schedules efficiently will set you apart from other candidates.
✨Tip Number 3
Practice your communication skills, especially in a customer service context. Role-playing scenarios where you handle customer queries or liaise with subcontractors can help you feel more confident and prepared for the role.
✨Tip Number 4
Showcase your problem-solving abilities by preparing examples of past experiences where you've successfully navigated challenges in a similar role. This will highlight your initiative and quality-driven mindset, which are key for this position.
We think you need these skills to ace Co-ordinator (curtains, blinds, cushions & throws)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and skills required for the Co-ordinator position at Panaz. Tailor your application to highlight how your experience aligns with their needs.
Craft a Tailored CV: Your CV should reflect your relevant experience in customer service, project management, and any specific knowledge of textiles or soft furnishings. Use clear headings and bullet points to make it easy to read.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your organisational skills and attention to detail, providing examples of how you've successfully managed similar projects in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Panaz Limited
✨Showcase Your Organisational Skills
Since the role requires managing multiple orders simultaneously, be prepared to discuss your organisational strategies. Share examples of how you've successfully juggled various tasks in previous roles, highlighting any tools or methods you used to stay on top of everything.
✨Demonstrate Attention to Detail
Given the importance of accuracy in this position, come equipped with examples that showcase your attention to detail. You might want to mention a time when your meticulousness prevented a potential issue or improved a project outcome.
✨Prepare for Customer Interaction Scenarios
As customer service is key, think about how you would handle different customer scenarios. Prepare to discuss how you would communicate effectively with high-end clients and resolve any queries they may have, demonstrating your confidence and professionalism.
✨Emphasise Your Problem-Solving Skills
Every project is unique, so be ready to talk about times when you've had to think on your feet. Share specific examples where you identified a problem and took the initiative to find a solution, showcasing your ability to adapt and overcome challenges.
