Role Overview
Chase Erwin, part of the Panaz Group, is seeking a commercially driven individual to join our growing team as a Business Development Manager for the North of England. This is an exceptional opportunity for a confident professional with a passion for luxury textiles and interiors, keen to develop new business opportunities, nurture client relationships, and contribute to the ongoing growth of our leading, design-focused brands: Chase Erwin and thesign.
As Business Development Manager you will lead business growth across the following regions; Derbyshire, Staffordshire, Cheshire, Yorkshire, Lancashire, Westmorland and Cumberland, identifying and securing new client opportunities within the luxury interiors sector (regions not strictly limited to the contract - there may be a requirement to cover other regions depending on business needs).
Partnering closely with our design teams, this role combines commercial drive with a strong appreciation for high-end design, ensuring our products are positioned effectively and delivered to the highest standard.
Key Responsibilities
Business Development & Sales for Textiles and Interiors
- Accountable for meeting quarterly targets and having a clear and growing pipeline for residential and hospitality projects.
- Proactively identify and engage new business opportunities within the luxury residential interiors market.
- Develop strategic relationships with designers, specifiers, procurement teams, and other decision-makers.
- Present Chase Erwin and thesign collections to new and existing clients, providing expert advice to ensure best-fit solutions.
- Prepare and deliver compelling sales presentation and proposals in line with client requirements.
- Effectively manage the end-to-end sales cycle from prospecting to securing orders, negotiating terms, and ensuring seamless handover to project and customer service colleagues.
- Monitor market trends, competitor activity, and emerging client needs, providing regular feedback to senior management for continuous improvement.
- Use CRM software to maintain client records, update sales pipelines, and provide accurate forecasting.
- Support the delivery of team sales targets and KPIs, always ensuring brand values and customer satisfaction remain at the forefront.
- Attend industry networking events, exhibitions, and relevant trade shows to enhance brand presence and develop new leads.
- Provide the board with a monthly sales report.
- Monthly check in with GM / CEO.
Specialist Knowledge
Essential Skills and Experience for Business Development – Luxury Textiles & Interiors
- Demonstrated success in business development, field sales, or account management within high-end interiors, textiles, or luxury goods sectors.
- Ability to build strong relationships and communicate credibly with a diverse client base, including senior stakeholders and creative professionals.
- Commercially astute with a proven record of meeting or exceeding revenue targets.
- Strong organisational abilities with attention to detail and effective time management.
- Self-motivation and resilience, taking ownership of personal business objectives while working collaboratively within a results-driven team.
- Competent IT skills, including CRM systems, MS Office, and digital communication platforms.
- Committed to ongoing learning, with the enthusiasm to stay updated on the latest product and market trends.
- Willingness to travel within the assigned territory and attend occasional events.
Competencies
Personal Qualities for Success in a Business Development Manager Role
- Passionate about client relationship building and delivering high-quality customer experiences.
- Innovative thinker able to identify and approach new markets and opportunities.
- Excellent interpersonal skills—empathetic, inclusive, and adaptable to a diverse range of clients and colleagues.
- Goal-oriented, with energy and persistence to drive business success.
- Collaborative approach, sharing insights and supporting wider company objectives.
- Upholds high standards of professionalism and personal integrity at all times.
Why Advance Your Sales Career at Chase Erwin, thesign and Panaz Group?
- Work with an established, design-led luxury textiles brand backed by the global resources of Panaz Group.
- Inclusive, respectful, and supportive work culture with progression opportunities towards the development of national sales, for example.
- Attractive salary package, sales commission, and performance bonuses.
- Engage with the global interiors industry and prestigious projects worldwide.
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