Repair Technician

Repair Technician

Manchester Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to repair and maintain cutting-edge photographic lighting equipment.
  • Company: Direct Digital, part of Panavision, is a top photographic equipment rental facility in London, Manchester, and Paris.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and learning in the photography industry.
  • Why this job: Be part of a creative team that values innovation and exceptional service in the photography world.
  • Qualifications: Experience as a Repair Technician or similar role, with a passion for lighting equipment and customer service.
  • Other info: Work in a fast-paced environment where your skills can shine and make a real impact.

The predicted salary is between 30000 - 42000 £ per year.

Part of the Panavision group, Direct Digital is a leading photographic equipment rental facility with offices in London, Manchester, and Paris. We are committed to delivering ground-breaking service and advice to photographers worldwide.

The Role:

We are searching for an experienced Repair Technician to join our Luminary Lighting team at Direct Digital in Park Royal, London! You will play a key role in the repair, maintenance, and testing processes, ensuring equipment is returned to service swiftly and efficiently, meeting our high standards of safety, functionality, and presentation.

Your responsibilities will include:

  • Diagnose and repair complex lighting equipment.
  • Ensure all repairs meet agreed quality standards and are rigorously tested before dispatch.
  • Proactive in gaining further technical knowledge on new technologies in the industry.
  • Oversee the repair parts and sales item ordering process, maximizing cost-effectiveness and cash flow.
  • Maintain a well-organized and safe working environment.
  • Liaise with external suppliers and contractors, ensuring compliance with company procedures.
  • Contribute to the development and enhancement of Luminary's profile through exceptional service.
  • Proactively identify and address potential hazards, ensuring a safe working environment.
  • Engage with clients in person, over the phone and via email.

What you’ll bring to the role:

  • Proven experience as a Repair Technician or in a related role.
  • Proven experience servicing lighting equipment and related accessories, in a rental house or a professional lighting environment.
  • Excellent technical skills with enthusiasm for providing excellent customer service and solving problems efficiently.
  • Self-motivated team player with a can-do attitude.
  • Thrive in a fast-paced environment and meet tight deadlines.

If you have the skills, experience and drive to be part of our team, we would love to hear from you!

Repair Technician employer: Panavision

At Direct Digital, part of the Panavision group, we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to excel. Located in the vibrant area of Park Royal, London, we offer competitive benefits, ongoing training opportunities, and a collaborative environment where your contributions are valued. Join us as a Repair Technician and be part of a team dedicated to delivering exceptional service to photographers worldwide while advancing your career in the photographic equipment industry.
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Contact Detail:

Panavision Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Repair Technician

✨Tip Number 1

Familiarise yourself with the latest lighting technologies and equipment used in the industry. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a fast-paced environment.

✨Tip Number 2

Network with professionals in the photographic and lighting equipment rental industry. Attend relevant events or workshops where you can meet potential colleagues and learn more about the company culture at Direct Digital.

✨Tip Number 3

Prepare to discuss specific examples of your past repair experiences, particularly those involving complex lighting equipment. Being able to articulate your problem-solving skills will set you apart from other candidates.

✨Tip Number 4

Showcase your customer service skills by preparing to share instances where you've gone above and beyond for clients. This role values exceptional service, so highlighting your ability to engage positively with clients will be beneficial.

We think you need these skills to ace Repair Technician

Technical Proficiency in Lighting Equipment
Diagnostic Skills
Repair and Maintenance Skills
Quality Assurance
Attention to Detail
Problem-Solving Skills
Customer Service Skills
Organisational Skills
Knowledge of Safety Standards
Communication Skills
Time Management
Ability to Work Under Pressure
Team Collaboration
Proactive Learning Attitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience as a Repair Technician, especially any work with lighting equipment. Use specific examples to demonstrate your technical skills and problem-solving abilities.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the industry. Mention your experience in servicing lighting equipment and how you can contribute to the Luminary Lighting team at Direct Digital.

Highlight Technical Skills: In your application, emphasise your technical skills and any certifications related to repair and maintenance of photographic equipment. This will show that you are well-equipped for the responsibilities outlined in the job description.

Showcase Customer Service Experience: Since the role involves engaging with clients, include examples of your customer service experience. Highlight situations where you solved problems efficiently and contributed to a positive client experience.

How to prepare for a job interview at Panavision

✨Showcase Your Technical Skills

Be prepared to discuss your experience with repairing and maintaining lighting equipment. Bring examples of past projects or challenges you've faced, and how you resolved them. This will demonstrate your technical expertise and problem-solving abilities.

✨Understand the Company and Its Products

Research Direct Digital and its parent company, Panavision. Familiarise yourself with their brands and the types of equipment they offer. Showing that you understand their business will impress the interviewers and show your genuine interest in the role.

✨Emphasise Customer Service Skills

Since the role involves engaging with clients, highlight your customer service experience. Share specific examples of how you've provided exceptional service in the past, especially in high-pressure situations, to illustrate your ability to thrive in a fast-paced environment.

✨Prepare Questions for the Interviewers

Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, future projects, or opportunities for professional development. It shows that you're proactive and genuinely interested in the position.

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