At a Glance
- Tasks: Support IT solutions design, implementation, and maintenance while gaining hands-on experience.
- Company: Join Panasonic UK, a forward-thinking tech company with a diverse culture.
- Benefits: Earn a competitive salary, enjoy hybrid working, and access professional development opportunities.
- Other info: Dynamic environment with excellent growth opportunities and a commitment to diversity and inclusion.
- Why this job: Kickstart your IT career with real projects and mentorship from experienced professionals.
- Qualifications: GCSE Maths and English at grade 4 or above; interest in technology is essential.
The predicted salary is between 19000 - 23000 £ per year.
Are you looking to begin a successful career in Information Technology with a forward-thinking organisation? We are seeking an enthusiastic and motivated IT Solutions Technician Apprentice to join our IT team. This is an excellent opportunity to gain valuable hands-on experience while working towards a nationally recognised qualification. Supported by experienced professionals, you will develop the technical knowledge, practical skills, and confidence needed to provide high-quality IT support, contribute to business operations, and build a strong foundation for a long-term career in the technology sector.
Role Overview
The IT Solutions Technician Apprentice will support the design, implementation and maintenance of digital solutions that improve operational efficiency across Customer Service. The role will focus on but not be limited to Microsoft technologies including Power Platform, Microsoft 365, SharePoint, Power BI, Power Automate and emerging AI capabilities. The apprentice will help identify business problems, develop technical solutions and support projects that automate processes, improve reporting and enhance customer service operations.
How you will become part of the bigger picture...
- Support the development, testing and deployment of IT and automation solutions
- Assist with Power Automate workflows and integration between Microsoft applications
- Support Power BI reporting solutions and data connectivity
- Assist with SharePoint, Forms and Microsoft 365 solution development
- Participate in solution design, requirements gathering and documentation
- Create and maintain technical documentation, standard operating procedures and user guides
- Support testing activities and issue resolution
- Contribute to AI and digital innovation initiatives using Microsoft technologies
- Ensure solutions comply with governance, security and data protection requirements
- Deliver multiple Power Automate workflows that remove manual activities
- Support implementation of digital solutions used by operational teams
- Develop technical and user documentation for deployed solutions
- Contribute to reporting and dashboard improvements
- Complete an apprenticeship project demonstrating measurable business benefit
- Continuously grow and focus on personal development using the Panasonic Leadership Principles
What you will bring to the picture
- Secondary school education with relevant qualifications
- Grade 4 or above in GCSE Math’s and English
- Experience with Microsoft Office 365 Suite, including Excel, Word, PowerPoint
- Strong interest in technology, digital transformation and automation
- Good communication and teamwork skills
- Analytical thinker with structured problem-solving capability
- Desire to learn about AI, cloud services and IT solution delivery
What will give you the edge…
- A willingness to learn new technologies and develop technical skills
- Drive to achieve a professional IT solutions technician qualification (Level 3)
- Ability to work both alone and as part of a team
- A positive attitude and eagerness to take on new challenges
- A proactive approach to learning and continuous personal development
- Creative thinker able to approach tasks with “fresh eyes”
- Any previous experience (work, volunteering, hobbies, or personal projects) involving IT or technology would be beneficial, however, not essential
What does being an Apprentice mean?
You will undertake either the IT solutions technician qualification (Level 3) or AI and Automation Practitioner qualification (Level 4) Apprenticeship over 18 months, covering all aspects of IT. Your training will be a combination of on-the-job training and off-the-job learning via online classes. You will be released from the workplace to participate in the online classes. You will be assigned a dedicated workplace mentor who will be there to support you throughout the programme offering guidance and making sure that all aspects of your learning follow the structured training plan. This is an “earn and learn” programme and upon successful completion you will gain a recognised qualification and will be eligible to progress on to higher levels.
Learning Outcomes and Progression Opportunities:
- Understand the full IT solution lifecycle from requirements through deployment and support
- Develop solution design and problem-solving skills
- Gain knowledge of cloud technologies and Microsoft 365 services
- Build automation solutions using Power Platform technologies
- Understand testing, change management and deployment processes
Terms and Benefits for candidates outside of the UK may differ from those described below:
WHAT WE OFFER YOU
- Salary range: £19,000 - £23,000, depending on experience, existing relevant qualifications and level of apprenticeship
- Contract Type: 18 month - Fixed Term contract
- Hours: 37.5 hours per week full-time
- Annual Leave: 25 days holiday plus bank holidays per annum
- Location: Bracknell, UK
- Hybrid working – during the induction period, you may be required to be in Bracknell every day
Working environment:
- A multi-cultural environment
- Open plan office environment, with access to private meeting rooms
- Hybrid working options available
- Hot desking
Benefits
- Contributory Pension Scheme
- Life assurance 4x salary
- Income Protection
- Private Medical Scheme
- Employee Assistance Programme
- Other voluntary benefits such as dental insurance, cashback plans
- Discount on Panasonic products
- 2 Paid volunteer days
- Training courses
- Wellbeing Programme
- Free on-site parking at Panasonic offices
- Discounted restaurant food
DIVERSITY, EQUITY AND INCLUSION
Fairness and equality are in our DNA. We are committed to creating a safe and inclusive workplace where people feel empowered to bring their whole selves to work. We want to ensure that our people are respected for who they are as individuals, valued for what they do and celebrated for their contribution to our business and our community. We are committed to promoting inclusion for the success of our business.
In keeping with our principle of Fairness and Honesty, Panasonic’s ambition is to continue to become a more inclusive company, which attracts the best applicants who will be considered for employment regardless of difference and demonstrates our commitment to celebrate and promote diversity. We are committed to providing appropriate workplace adjustments to individuals who may require them.
IT Solutions Technician (Apprentice) in Bracknell employer: Panasonic Industry Europe GmbH
At PMUK, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Cardiff. Our commitment to employee growth is evident through extensive training opportunities and a supportive environment that encourages mentorship and knowledge sharing. With competitive benefits such as flexible working hours, generous annual leave, and a focus on diversity and inclusion, we ensure our team members thrive both personally and professionally.
Contact Details:
Panasonic Industry Europe GmbH Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Solutions Technician (Apprentice) in Bracknell
✨Get Involved in Tech Communities
Dive into local tech meetups or online forums specific to IT consulting. Engaging with like-minded folks not only sharpens your knowledge but also opens doors to apprenticeship opportunities at firms like Panasonic Industry Europe GmbH.
✨Leverage Your University Resources
Universities often have exclusive partnerships with companies for apprenticeship placements. Hit up your career services and see if Panasonic Industry Europe GmbH is on their radar – they might even have insider info on application timelines!
✨Show Off Your Tech Projects
Create a simple portfolio showcasing any relevant projects or coursework you’ve done. This could be a website or a GitHub repo. When you apply to Panasonic Industry Europe GmbH, having a tangible demonstration of your skills can really set you apart.
✨Join Apprenticeship Fairs
Keep an eye out for apprenticeship and career fairs focused on tech. It's a brilliant way to meet recruiters from companies like Panasonic Industry Europe GmbH directly! Plus, you can practice your elevator pitch face-to-face.
We think you need these skills to ace IT Solutions Technician (Apprentice) in Bracknell
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, it’s all about your technical know-how. Make sure your CV highlights any programming languages, software, or tools you’ve worked with, even if it was just a school project. If you’ve completed any relevant courses or certifications, let those shine!
Think Like a Consultant:Your cover letter is your chance to demonstrate that you've got the consulting mindset. Bring in examples of how you've solved problems in the past or contributed to team projects, showing your analytical skills. Companies like Panasonic Industry Europe GmbH want to see that you can think critically and adapt!
Tailor Your Application to IT Consulting:Don't just send the same application everywhere. For Panasonic Industry Europe GmbH, make sure you mention their specific projects or values that resonate with you. This shows you're genuinely interested and not just sending your CV on a whim. Personalisation goes a long way!
Get Your Online Presence Right:Since you're applying for an apprenticeship, having a professional online presence is key! Consider linking to your GitHub or any tech-related projects you've been part of. It gives us a peek into your practical skills and can really make your application stand out!
How to prepare for a job interview at Panasonic Industry Europe GmbH
✨Show Off Your Technical Know-How
In IT consulting, having a grasp of the technical tools and systems used in the industry is key. Be prepared to discuss any relevant software or methodologies you've learned about, like Agile or specific programming languages. Even if you haven't used them extensively, demonstrating your familiarity can set you apart!
✨Discuss Problem-Solving Scenarios
Consulting is all about solving problems for clients. Think about any experiences, whether from school projects or personal interests, where you tackled a challenge. Be ready to explain your thought process in detail, as this shows your analytical thinking and how you approach issues—both vital in this field!
✨Highlight Your Willingness to Learn
As an apprenticeship candidate, they're looking for potential and eagerness to grow. Make sure you convey your enthusiasm for learning new skills and adapting to new technologies. Share examples of how you've taken the initiative in the past to expand your knowledge—whether through online courses or tech clubs!
✨Be Ready for Behavioural Questions
Expect to face a few behavioural questions, where you'll need to showcase your teamwork and communication skills. Prepare examples from your experiences in school or group projects that reflect your ability to collaborate and contribute effectively. This is vital in consulting, as you'll be working with teams and clients regularly!
