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- Tasks: Support Information Governance by processing health records and FOI requests.
- Company: Join Cheshire and Wirral Partnership, a leading health and care provider.
- Benefits: Competitive salary, hybrid working, and comprehensive training programme.
- Why this job: Make a difference in healthcare while developing your administrative skills.
- Qualifications: GCSEs or equivalent; NVQ Level III in Administration preferred.
- Other info: Inclusive workplace with strong commitment to community and career growth.
The predicted salary is between 24937 - 26598 £ per year.
To provide Information Governance and Records Management administrative support to the Information Governance and Records Management Department, including processing access to health records and Freedom of Information Act requests, and ensuring compliance with Data Protection Legislation, the Access to Health Records Act 1990 and Information Governance standards.
Main Duties of the Job:
- Process all associated documentation regarding appropriateness of requests, consents, identification checks, photocopying and handling sensitive information.
- Assist clinical services in processing access to health records by identifying correct records, performing first screening for third-party information and assisting with final redactions.
- Acknowledge, log and provide partial cover for Freedom of Information (FOI) requests, supporting the FOI officer during absences.
- Maintain confidentiality and security of patient data in accordance with all relevant policies and procedures.
- Retrieve, file, track and archive health records both on-site and off-site using the electronic tracking system and the Dataspace file live system.
Working for our Organisation:
Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as three GP surgeries. We employ around 4,500 staff across 73 sites, serving communities in Wirral, Cheshire, Trafford, Warrington, Bolton, Halton, Liverpool and Stockport. Our aim is to improve the lives of everyone in our communities, adopting a compassionate, person-centred approach. We are rated Outstanding for Caring by the Care Quality Commission, with a Good rating overall. As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, we are committed to inclusive recruitment. All new starters commence in post on a fixed start date each month, in line with our Prepare to Care (P2C) induction programme, which offers up to 3 weeks of training.
Person Specification:
Qualifications
- Essential: Educated to GCSE standard or equivalent; NVQ Level III in Administration or equivalent work experience.
- Desirable: Information Governance and/or Records Management qualification or relevant experience.
Knowledge and Expertise
- Essential: Advanced computer literacy including Microsoft Office; knowledge of legislation and best practice in Information Governance (Caldicott, Confidentiality, Data Protection, Freedom of Information).
- Desirable: Good understanding of NHS protocols and standards for Information Governance.
Experience
- Essential: Proven administrative ability and organisational skills, preferably acquired in a health setting.
- Desirable: Experience working with specialist information systems and within an Information Governance focused role.
Information Governance and Records Management Clerk in Birkenhead employer: PAN TRADE
Contact Detail:
PAN TRADE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Governance and Records Management Clerk in Birkenhead
✨Tip Number 1
Network like a pro! Reach out to people in the field of Information Governance and Records Management. Use LinkedIn or local meetups to connect with professionals who can give you insights or even refer you to open positions.
✨Tip Number 2
Prepare for your interview by researching common questions related to data protection and records management. We recommend practising your answers with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Showcase your skills! Bring examples of your previous work or projects that demonstrate your understanding of Information Governance. This will help you stand out and show that you’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Information Governance and Records Management Clerk in Birkenhead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Information Governance and Records Management Clerk. We want to see how you can contribute to our mission of providing outstanding care.
Showcase Relevant Experience: When detailing your work history, focus on any administrative roles or experiences that relate to information governance or records management. We love seeing candidates who understand the importance of confidentiality and data protection!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at PAN TRADE
✨Know Your Legislation
Familiarise yourself with key legislation like the Data Protection Act and Freedom of Information Act. Being able to discuss these laws confidently will show that you understand the core responsibilities of the role.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've demonstrated strong organisational skills, especially in handling sensitive information. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate IT Proficiency
Brush up on your Microsoft Office skills and any relevant information management systems. Be ready to discuss how you've used technology to improve processes or manage records effectively in previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the department's current challenges or initiatives related to Information Governance. This shows your genuine interest in the role and helps you assess if it's the right fit for you.