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- Tasks: Keep our service apartments spotless and welcoming for guests.
- Company: Join a vibrant hotel team dedicated to exceptional guest experiences.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Why this job: Be the face of hospitality and create memorable stays for guests.
- Qualifications: Attention to detail and a passion for cleanliness.
- Other info: Dynamic work environment with a focus on teamwork and guest satisfaction.
The predicted salary is between 1200 - 1680 £ per month.
The Guest Room Ambassador ensures the cleanliness and orderly presentation of assigned service apartments and maintains a positive overall impression of the hotel in accordance with the hotel’s procedures and standards.
Primary Responsibilities
- Responsible for cleaning an allocated number of apartments set by the Guest Room Team Leader according to working procedures.
- Clean bedrooms, change bed linen, vacuum carpet rugs, mop floors and replenish all guest supplies.
- Wash bathrooms, wash glasses, replenish all towels and bathroom amenities.
- Empty rubbish bin.
- Clean living rooms, vacuum carpet rugs, mop floors and replenish all guest supplies.
- Clean kitchen and all kitchen appliances and equipment, wash cutleries, crockeries, glasses, cooking utensils, pots and pans.
- Clean internal windows, door panels and sills.
- Maintain all Housekeeping cleaning machine and equipment in good working condition.
- Report to Guest Room Team Leader for any loss and damage to linen, furniture, fixtures and equipment.
- Understand the essential functions of a mobile device or app to update status of apartments.
- Put in and set-up rollaway beds and baby-cots, deliver electrical plugs or any special requests by guests.
- Report any repairs and damages in need of maintenance to Guest Room Team Leader discovered in apartments or working areas.
- Maintain highest standard of professionalism, ethics, grooming and attitude towards guests, clients and other associates.
- Interacts with guests in a professional and respectful manner.
- Performs any other duties and special projects as assigned.
Guest Room Ambassador (Room Attendant) employer: PAN PACIFIC SERVICED SUITES BEACH ROAD
Contact Detail:
PAN PACIFIC SERVICED SUITES BEACH ROAD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Room Ambassador (Room Attendant)
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on the hotel’s values and standards. This will help you show that you’re not just another candidate but someone who genuinely cares about maintaining their reputation.
✨Tip Number 2
Practice your guest interaction skills! As a Guest Room Ambassador, you'll be interacting with guests regularly. Think of some scenarios where you might need to assist them and practice how you'd respond. A friendly attitude goes a long way!
✨Tip Number 3
Show off your cleaning prowess! During the interview, share any relevant experience you have in housekeeping or similar roles. If you’ve got tips or tricks for efficient cleaning, don’t hesitate to mention them – it shows you’re proactive!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and makes it easier for us to keep track of your application. Plus, you’ll get all the latest updates on the role!
We think you need these skills to ace Guest Room Ambassador (Room Attendant)
Some tips for your application 🫡
Show Your Attention to Detail: When applying for the Guest Room Ambassador role, make sure to highlight your attention to detail. We want to see how you ensure cleanliness and order in your previous roles, so share specific examples that showcase your skills in maintaining high standards.
Be Personable: This role involves interacting with guests, so let your personality shine through in your application. We appreciate a friendly and professional attitude, so don’t hesitate to mention any customer service experience you have that demonstrates your ability to connect with people.
Follow Our Application Process: We encourage you to apply through our website for a smooth application process. Make sure to fill out all sections of the application form and attach your CV and cover letter, tailored to the Guest Room Ambassador position.
Proofread Your Application: Before hitting send, take a moment to proofread your application. We value professionalism, and a well-written application free of typos shows us that you care about the details, just like we do in our housekeeping standards.
How to prepare for a job interview at PAN PACIFIC SERVICED SUITES BEACH ROAD
✨Know Your Responsibilities
Familiarise yourself with the specific duties of a Guest Room Ambassador. Understand the cleaning procedures, the importance of maintaining high standards, and how to interact positively with guests. This knowledge will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Attention to Detail
During the interview, highlight your ability to notice the little things that make a big difference in cleanliness and guest satisfaction. Share examples from past experiences where your attention to detail led to positive outcomes, whether in housekeeping or any other relevant role.
✨Demonstrate Your Team Spirit
Since you'll be working closely with the Guest Room Team Leader and other associates, it's crucial to convey your teamwork skills. Talk about how you've collaborated with others in previous jobs, and be ready to discuss how you handle feedback and support your colleagues.
✨Prepare for Practical Scenarios
Expect to be asked about how you'd handle specific situations, like dealing with a guest's special request or managing time effectively while cleaning multiple apartments. Think through these scenarios beforehand so you can respond with practical solutions that reflect your problem-solving skills.
