Engineering Technician in London

At Pan Pacific London, luxury meets excellence and we invite you to be part of it. Graceful and refined, the hotel seamlessly combines thoughtful design, innovative wellness and a range of dining and drinking experiences, all conveniently located near Liverpool Street Station in London's prestigious Square Mile.

We are looking for a passionate and guest-focused Fabric Technician to become a valued member of our outstanding Engineering team at Pan Pacific London. You bring confidence, empathy, and professionalism to every interaction, whether with guests or colleagues. Calm under pressure and committed to excellence, you take pride in creating memorable experiences at every opportunity. If you are detail-oriented, take genuine pride in your work, and consistently put people at the heart of everything you do, we would be delighted to hear from you.

As a Fabric Technician, you will be responsible for maintaining the finishes and overall fabric of the hotel and associated areas to the highest standards. You will carry out both planned preventive maintenance (PPM) and reactive maintenance across guest rooms and all hotel areas, alongside painting, decorating, and general fabric works, including silicone application, grouting, and finishing tasks. You will proactively and reactively maintain all areas within the hotel’s demise in a courteous manner, ensuring that Pan Pacific standards of quality and service are consistently met. You are expected to ensure that every task is completed to a high standard. Where this is not possible, all reasonable efforts must be made, and appropriate follow-up actions clearly communicated and arranged. All tasks will be issued via the Engineering Office. Upon completion, works must be reported promptly to enable job closure and to ensure that all affected areas are handed back to the relevant department in a clean and presentable condition.

Your responsibilities will include, but are not limited to:

• Respond to all job requests within the timeframes set out in SOPs
• Assist in ensuring all statutory regulations are always met
• Maintain a thorough knowledge of the building and its services, including but not limited to:

• Layout of the building and identification of all areas
• Awareness of any changes or alterations to the building and its services
• Understanding of hotel outlets and the services they provide

At Pan Pacific London we take pride in our close-knit culture, commitment to development and focus on wellbeing. As part of our team, you will enjoy:

• Access to Mental Health First Aiders
• An extra day off to celebrate your birthday
• Cycle to Work Scheme
• Employee Referral Scheme
• Season Ticket Loan
• Enhanced Maternity and Paternity Policies
• Eye Care Voucher Scheme
• Social and Employee Wellness Activities
• Employee Assistance Programme, including 24/7 virtual GP and financial advisors
• Two hotel-wide social events per year, plus additional team gatherings
• Flexible Work Policy
• Complimentary dry cleaning for uniforms and work attire
• Reward and Recognition Programmes including Star of the Month, Manager of the Quarter, and Star of the Year
• Guest Experience Programme
• 50% Discount on Food and Beverage at Food & Beverage outlets at Pan Pacific London
• 30% Discount on internal spa treatments
• 30% Discount on Food & Beverage across Pan Pacific Hotel Group properties
• Friends & Family rates at Pan Pacific London and across Pan Pacific Hotels Group
• Complimentary meals prepared daily by our chefs
• Two fully paid Study Days per year (in addition to annual leave)
• Two fully paid Volunteer Days per year (in addition to annual leave)
• Career Progression, we’re committed to coaching and supporting your internal development within Pan Pacific Hotels Group
• Additional perks through YuLife
• Dedicated discounts with local eateries

Eligibility: All applicants for the role of Fabric Technician must have the legal right to live and work in the UK without any restrictions. Proof of eligibility will be required at the interview stage.