WHO ARE WE At Pan Pacific London, luxury meets excellence and we invite you to be part of it. Graceful and refined, the hotel seamlessly combines thoughtful design, innovative wellness and a range of dining and drinking experiences, all conveniently located near Liverpool Street Station in London's prestigious Square Mile. With 194 rooms and 43 suites, including the opulent Pan Pacific Suite, we redefine modern hospitality. Guests can unwind at SENSORY Spa & Wellbeing, our dedicated wellbeing floor, complete with an infinity pool, a high-performance gym and indulgent spa treatments. A sanctuary of comfort and sophistication, Pan Pacific London invites guests to experience the very best of the city and to discover its hidden gems, both old and new. ABOUT YOU We are looking for a passionate and people-focused Stock Controller to become a valued member of our outstanding Purchasing team at Pan Pacific London. You bring confidence, empathy, and professionalism to every interaction, whether with guests or colleagues. Calm under pressure and committed to excellence, you take pride in creating memorable experiences at every opportunity. If you are detail-oriented, take genuine pride in your work, and consistently put people at the heart of everything you do, we would be delighted to hear from you. JOB SUMMARY As a Stock Controller in our Purchasing department, you will play a key role in delivering exceptional, personalised guest experiences. As a true ambassador of Pan Pacific London, you will ensure every interaction reflects our commitment to excellence. Your responsibilities will include, but are not limited to: ensure responsible, correct and smooth receipt of all deliveries into the hotel, whilst checking quality, quantity, correct product and damages ensure that received items are dispensed to the relevant Cellar as soon as possible, in order to minimise lines going missing and keep the Receiving Bay free and tidy issue beverages from the Cellar as per reservation, obtain signature from receiving department when you take it there and process on Purchasing system on same day record day-to-day supplier issues and report them back to Purchasing Manager and F&B Cost Controller immediately stocktake Cellar areas on stocktake date, enter stocks and do a sheet to shelf and shelf to sheet check on variances with either F&B Cost Controller or Purchasing Manager maintain tidy Cellar areas at all time YOUR BENEFITS WORKING AS A STOCK CONTROLLER AT PAN PACIFIC LONDON At Pan Pacific London we take pride in our close-knit culture, commitment to development and focus on wellbeing. As part of our team, you will enjoy: Access to Mental Health First Aiders · An extra day off to celebrate your birthday · Cycle to Work Scheme · Employee Referral Scheme · Season Ticket Loan · Enhanced Maternity and Paternity Policies · Eye Care Voucher Scheme · Social and Employee Wellness Activities · Employee Assistance Programme, including 24/7 virtual GP and financial advisors · Two hotel-wide social events per year, plus additional team gatherings · Flexible Work Policy · Complimentary dry cleaning for uniforms and work attire · Reward and Recognition Programmes including Star of the Month, Manager of the Quarter, and Star of the Year · Guest Experience Programme · 50% Discount on Food and Beverage at Food & Beverage outlets at Pan Pacific London · 30% Discount on internal spa treatments · 30% Discount on Food & Beverage across Pan Pacific Hotel Group properties · Friends & Family rates at Pan Pacific London and across Pan Pacific Hotels Group · Complimentary meals prepared daily by our chefs · Two fully paid Study Days per year (in addition to annual leave) · Two fully paid Volunteer Days per year (in addition to annual leave) · Career Progression, we're committed to coaching and supporting your internal development within Pan Pacific Hotels Group · Additional perks through YuLife · Dedicated discounts with local eateries ABOUT PAN PACIFIC HOTELS GROUP Operated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global luxury brand with nearly 30 hotels and serviced suites across 22 cities in Asia Pacific, North America, and Europe, including seven new openings by 2025. Renowned for sincere and graceful service, Pan Pacific is the trusted choice for guests seeking refined, memorable experiences. Join Our Family in the Heart of the City Pan Pacific London, a Forbes Travel Guide Five-Star property, is proudly located in the vibrant heart of the City. We are honoured to have received multiple prestigious accolades, including: ? Hotel of the Year – Group (2023) | Catey Awards ? Hotel of the Year – London (2022/2023) | AA Hospitality Awards ? Forbes Five-Star Rating | 2022/2023 ? Forbes Five-Star Rating | 2023/2024 ? Forbes Five-Star Rating | 2024/2025 ? Forbes Four-Star Rating – SENSORY Wellbeing | 2023/2024 ? Forbes Four-Star Rating – SENSORY Wellbeing | 2024/2025 Be part of something extraordinary, where excellence is recognised, and hospitality is redefined. Eligibility: All applicants for the role of Stock Controller must have the legal right to live and work in the UK without any restrictions. Proof of eligibility will be required at the interview stage. TPBN1_UKCT
Stock Controller employer: Pan Pacific London Hotel Limited
At Pan Pacific London, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values creativity and collaboration. Our team members enjoy comprehensive benefits, opportunities for professional growth, and the chance to work in a luxurious environment that redefines hospitality. Located in the heart of London's prestigious Square Mile, employees benefit from a dynamic atmosphere and access to world-class amenities.
Contact Details:
Pan Pacific London Hotel Limited Recruitment Team
