Pan Pacific London is seeking a Front Desk Agent for our Reception team. You will ensure a seamless arrival and departure process, register guests, and assign rooms while handling special requests with care. You will also promote hotel services and maintain Forbes and LQA standards to deliver exceptional guest experiences.
As the first and last impression of the hotel, you will support guests through late night/early morning hours when needed, aiming to create memorable stays in a luxury setting.
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Luxury Front Desk Agent - Create Memorable Experiences employer: Pan Pacific Group
At Pan Pacific London, we pride ourselves on being an exceptional employer that values our team members as much as our guests. Located in the heart of London's prestigious Square Mile, we offer a vibrant work culture with numerous benefits including flexible work policies, career progression opportunities, and a commitment to employee wellness. Join us to be part of a dedicated team where your contributions are recognised and rewarded, all while working in a luxurious environment that redefines modern hospitality.