Paloma Health is seeking a Senior Patient Support Manager to lead a growing Patient Support Team in a hybrid London setting. You will drive a family-centered care journey, partner with the Head of Operations and a dedicated Product Manager, and build scalable processes for patient bookings, referrals, and discharges.
You will manage a team of care coordinators, balance hands-on leadership with strategy, and leverage data to improve response times, service quality, and automation initiatives,
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Senior Patient Support & Experience Leader employer: palomahealthuk
Paloma is an exceptional employer dedicated to transforming the landscape of autism and ADHD assessments in the UK. With a hybrid working model that promotes work-life balance, employees enjoy a supportive and innovative culture where their contributions directly impact children's lives. The company offers ample growth opportunities within a passionate team, fostering a sense of purpose and community as they work towards reducing wait times for essential services.
