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- Tasks: Lead and mentor a team delivering autism assessments, ensuring high-quality patient outcomes.
- Company: Paloma Health, a mission-driven organisation transforming autism assessments in England.
- Benefits: Competitive salary, unique leave benefits, annual reviews, and share options.
- Why this job: Make a real difference in families' lives while fostering a positive team culture.
- Qualifications: 4+ years managing teams, excellent communication, and data-driven improvement skills.
- Other info: Join a supportive environment focused on staff well-being and career development.
The predicted salary is between 36000 - 54000 £ per year.
We aim to provide families with high-quality NHS autism and ADHD assessments for their child within 4 weeks of a GP referral. We were founded as we are deeply frustrated that families are waiting 2.5-10 years for NHS children\’s autism and ADHD assessments, and this crisis has recently been highlighted by the Children\’s Commissioner for England.
Our NHS children and young people\’s autism assessments went live in November 2024, and we are launching NHS children\’s ADHD assessments and treatment in early 2026. How is Paloma different?
- We are clinically led, Care Quality Commission (CQC) registered, with a strong focus on the quality of care we provide
- We have built our own software platform to give our families a more consumer-like experience of healthcare and free our assessors from documentation to focus on supporting families
- Our strong culture, including a friendly and approachable team, transparency, a sense of community, and supporting staff career development
- The experience of our founders, who have previously built tech-enabled NHS obesity and ophthalmology services
- Being backed by leading healthcare investors, allows us to move fast
The Opportunity
We are looking for a dedicated and results-driven Team Manager to lead and mentor a team of Neurodevelopmental Assessors delivering our autism assessment service. We do not expect the Team Manager to have a clinical background as clinical support and supervision is provided by senior assessors within the organisation.
You will lead onboarding and day to day management for this team, ensuring your approaches are robust, well documented and routinely reviewed. You will be passionate about working with people, inspiring them to do their best, and use data to support their development.
- Collaborate with our existing Neurodevelopmental Service Team Manager, as well as with Product & Clinical Leaders to ensure the best possible experience for patients
- Use project management tools and methodology to ensure timely, high quality patient outcomes
Responsibilities
- Line manage a growing team of neurodevelopmental assessors, fostering a person-centred and collaborative culture
- Input into our staff capacity modelling, hiring plans and performance monitoring data
- Support staff within the team to achieve their Key Performance Indicators, and develop within their individual career pathways
- Develop a positive and collaborative culture in the team, maintaining high retention and trust levels
- Analyse, interpret and improve workforce absence, turnover, and utilisation, ultimately helping improve business performance
- Be part of the safeguarding team, completing relevant training, partner with our Safeguarding Lead, and support safeguarding queries from your team
Requirements
- At least 4 years of experience directly managing 10-15 person teams in fast growing environments
- Excellent influencing skills and able to communicate effectively with staff at all levels
- Experience working cross-functionally to improve service quality and efficiency
- Able to balance continuous workforce improvement alongside increasing and changing service demand
- Experience in creating, delivering and improving training programmes
- Confident in using Google Sheets or Excel to look at and drive insights from data, and then use these to launch improvement initiatives
What We Offer
- A strong and positive culture that prioritises staff well-being, transparency, and career development
- Protected time and budget for team connection, learning, and community-building
- Salary of £45,000 per year
- Annual salary reviews, 5% employer pension, and company laptop
- Share options in Paloma Health
- A unique leave benefits package includes 25 days of annual leave, your birthday off, and 10 days of paid sabbatical leave every three years of service
Pelcome to Paloma Health, a mission-driven organisation that\’s transforming access to Autism Assessments in England. We are committed to safer recruitment practices and expect all applicants to share our dedication to safeguarding.
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Autism Service Team Manager employer: Paloma Health
Contact Detail:
Paloma Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Autism Service Team Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those involved in autism and ADHD services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At Paloma, we value transparency and collaboration, so be ready to share how you embody these traits in your leadership style.
✨Tip Number 3
Showcase your data-driven approach! Be prepared to discuss how you've used data to improve team performance in past roles. This aligns perfectly with our focus on using insights to drive better patient outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our mission-driven team at Paloma.
We think you need these skills to ace Autism Service Team Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting families and improving autism assessments shine through. We want to see how your values align with our mission at Paloma Health.
Tailor Your Experience: Make sure to highlight your relevant experience in managing teams and improving service quality. Use specific examples that demonstrate your ability to lead and inspire others, as this is key for the Team Manager role.
Be Data-Driven: Since we value data-driven decision-making, include any experiences where you've used data to drive improvements or outcomes. This will show us that you can balance workforce improvement with changing service demands.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Paloma Health
✨Know the Mission
Before your interview, take some time to really understand Paloma's mission and values. Familiarise yourself with their commitment to reducing waiting times for autism and ADHD assessments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Style
As a Team Manager, you'll need to inspire and lead a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experience you have in fostering a collaborative culture and supporting staff development.
✨Data-Driven Insights
Since the role involves using data to drive improvements, brush up on your skills with Google Sheets or Excel. Be ready to discuss how you've used data in previous roles to enhance service quality or team performance. Specific examples will make your case stronger!
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the onboarding process, and how success is measured in this role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
