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For Companies At a Glance
- Tasks: Lead data-driven initiatives and transform analytics for operational excellence.
- Company: Join Palo Alto Networks, a leader in cybersecurity innovation.
- Benefits: Enjoy flexible wellbeing programs, competitive salary, and career growth opportunities.
- Why this job: Shape the future of cybersecurity while working with cutting-edge data tools.
- Qualifications: 5+ years in analytics, strong communication skills, and expertise in data tools.
- Other info: Collaborative environment focused on diversity and continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
Sr Technical Solutions Operations Analyst
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Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday – from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities – just to name a few!
Job Description
Your Career We are seeking an accomplished Senior Technical Solutions Operations Analyst to lead strategic data-driven initiatives within the EMEA Technical Solutions organization. This role is pivotal in transforming how we leverage data analytics to drive operational excellence, process automation, and business growth. The ideal candidate is a highly analytical, technically skilled, and strategic leader with a proven track record in data analytics, advanced reporting, and program management in a technology-driven environment.
Your Impact
- Lead end-to-end analytics program management, including the design, implementation, and optimization of data-driven processes and dashboards for the Technical Solutions organization.
- Develop and automate complex reports and analytical dashboards using advanced tools (e.g., Tableau, Google Sheets, GCP BigQuery, Google Looker Studio, Salesforce, Einstein Analytics, SQL, Python).
- Translate business needs into actionable data insights, proactively identifying trends, opportunities, and risks to inform executive decision-making.
- Collaborate cross-functionally with Sales, Sales Operations, Finance, Human Resources, Product, and Engineering to ensure data integrity, alignment, and execution of strategic initiatives.
- Author high-quality executive summaries, strategic documents, and presentations to communicate complex analytical findings to senior leadership and stakeholders.
- Drive continuous process improvement through data mining, statistical analysis, and the implementation of automation solutions.
- Establish and monitor key performance indicators (KPIs) to measure program effectiveness and support business objectives.
- Ensure best practices in data governance, quality, and security are maintained across all analytics initiatives.
- Mentor and train team members on advanced analytics tools and methodologies, fostering a culture of data literacy and continuous improvement.
Qualifications
Your Experience
- Bachelor’s or Master’s degree in Computer Science, Statistics, Mathematics, Engineering, Economics, or a related quantitative field or equivalent military experience required
- Minimum 5 years of experience in analytics program management, data analytics, or a similar role within a technology or consulting environment
- Demonstrated expertise in data analytics tools and programming languages (e.g., Tableau, Google Sheets, GCP BigQuery, Google Looker Studio, Salesforce Analytics, ETL processes)
- Proven ability to automate complex reporting tasks and build scalable, repeatable analytics solutions
- Exceptional written and verbal communication skills, with experience preparing executive-level reports and presentations
- Advanced critical thinking, problem-solving, and attention to detail, with a track record of delivering error-free, high-impact analytical work
- Strong strategic planning skills and the ability to independently identify, prioritize, and drive high-value initiatives
- Experience working with large datasets, data warehousing, and business intelligence concepts
- Project management certification (e.g., PMP, Lean Six Sigma, CAPM, CSM) is highly preferred
- Experience in leading cross-functional teams and managing multiple stakeholders with competing priorities
Additional Information
The Team Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.
As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.
Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Industries
London, England, United Kingdom 2 weeks ago
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Sr Technical Solutions Operations Analyst employer: Palo Alto Networks
Contact Detail:
Palo Alto Networks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr Technical Solutions Operations Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees at Palo Alto Networks on LinkedIn. Ask them about their experiences and any tips they might have for landing the Sr Technical Solutions Operations Analyst role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by diving deep into the company’s mission and values. Understand how your skills in data analytics and program management align with their goals. Show them you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've used data analytics to drive business results. Use the STAR method (Situation, Task, Action, Result) to structure your answers and keep it engaging.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Palo Alto Networks team. Let’s get you that interview!
We think you need these skills to ace Sr Technical Solutions Operations Analyst
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sr Technical Solutions Operations Analyst role. Highlight your experience with data analytics tools and any relevant projects that showcase your skills in a technology-driven environment.
Showcase Your Communication Skills: Since this role involves preparing executive-level reports and presentations, it’s crucial to demonstrate your exceptional written communication skills. Use clear and concise language in your application to reflect your ability to convey complex information effectively.
Highlight Your Analytical Expertise: Emphasise your experience with data analytics and program management. Mention specific tools you’ve used, like Tableau or SQL, and provide examples of how you've automated reporting tasks or driven process improvements in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, your application will be reviewed by our team, and you’ll be one step closer to joining us in shaping the future of cybersecurity!
How to prepare for a job interview at Palo Alto Networks
✨Know Your Tools
Make sure you’re well-versed in the analytics tools mentioned in the job description, like Tableau and SQL. Brush up on your skills and be ready to discuss how you've used these tools in past projects.
✨Showcase Your Analytical Mindset
Prepare examples that highlight your ability to translate complex data into actionable insights. Think of specific instances where your analysis led to significant business decisions or improvements.
✨Understand the Company’s Mission
Familiarise yourself with Palo Alto Networks' mission and values. Be ready to discuss how your personal values align with theirs and how you can contribute to their goal of enhancing cybersecurity.
✨Prepare for Cross-Functional Collaboration
Since this role involves working with various teams, think of examples where you successfully collaborated across departments. Highlight your communication skills and how you’ve managed competing priorities in the past.
