Principal Technical Product Engineer in London

Our Mission At Palo Alto Networks, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for the better. We are a company built on challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Your Career As a Principal Technical Product Engineer within the Cortex organization, you will operate at the highest individual-contributor level, serving as a senior technical leader and strategic customer advocate bridging strategic customers, Product Management, Engineering, Sales, Customer Success, and Professional Services.

As a Principal TPE, you are a force multiplier. You don't just solve hard problems for our most technically complex customers—you define how they should be solved by identifying patterns across the customer base, mentoring others to raise the bar, and directly influencing Cortex product strategy, technical direction, and roadmap decisions. You operate beyond individual customer engagements, translating complex technical and business challenges into actionable direction that shapes the future of our cloud-native and security operations platforms.

Your Impact Set technical strategy and vision for cross-functional initiatives, partnering with Product Management, Engineering, Sales, and customers to drive innovation and ensure secure, scalable adoption of the Cortex platform. Act as a trusted technical advisor and primary technical voice to executive leadership (CISOs, security executives, cloud leaders), leading complex technical engagements involving Cortex architecture, deployment, integrations, scalability, and security strategy. Influence product strategy and roadmap decisions by translating customer problems into clear product requirements, challenging and validating product assumptions using data and market intelligence, and prioritising product gaps based on impact and value. Provide technical leadership across Cortex, developing deep expertise in XSIAM, XDR, XSOAR, Cortex Cloud/CNAPP, detection and response, AI Security, Agentic AI, and MCP. Drive cross-functional alignment across Product, Engineering, Sales, Customer Success, Professional Services, Support, and Marketing without relying on formal authority to solve high-visibility challenges. Scale organizational knowledge and enablement by developing reusable architectures, playbooks, troubleshooting methodologies, best practices, and technical enablement for the field and partner teams. Mentor and elevate technical professionals, raising the overall technical bar and building a culture of engineering excellence across the organization. Maintain strong market and competitive intelligence, tracking competing products and emerging capabilities to provide actionable insights to leadership and Product Management.

Your Experience Proven ability to inspire and influence teams, colleagues, and executives, paired with a strong track record of independent execution and delivery. Deep cybersecurity and cloud technical expertise, with the ability to set direction rather than simply respond to it. Extensive experience leading cross-functional programs in fast-paced environments, managing multiple high-stakes projects and strategic enterprise customers simultaneously. Exceptional professional presence and confidence advising audiences ranging from practitioners to C-level executives. A collaborative leader who creatively and effectively solves the most complex issues and proactively establishes scalable solutions rather than solving isolated problems repeatedly. Deep affinity for technology and a relentless drive to master product, market, and competitive details, including emerging areas like AI Security and Agentic AI. Strong work ethic, integrity, and organizational discipline. Extensive experience working with strategic enterprise customers and major cloud infrastructure providers. Strong background in security orchestration, automation, and response (SOAR), XSIAM, XDR, or CNAPP technologies. Demonstrated mastery of securing modern cloud platforms and application architectures. Excellent written and verbal communication skills with outstanding executive-level presentation abilities.

The Team To stay ahead of the curve, it's critical to know where the curve is, and how to anticipate the changes we're facing. For the fastest growing cybersecurity company, the curve is the evolution of cyberattacks, and the products and services that proactively address them. Our TPE team helps us do just that. This team provides behind-the-scenes technical leadership for our products—serving as a source of authority for our systems engineers, staying ahead of the environment we sell in, and driving technical solutions based on our clients' feedback and needs. As threats and technology evolve, we stay ahead to accomplish our mission. As a Principal on this team, you will help chart that course.

Our Commitment We’re trailblazers who dream big, take risks, and challenge the cybersecurity status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.