Palo Alto Networks, Inc. is seeking a Senior Service Desk / Field Engineer to join our IT Service Desk team. You will own complex issues, drive automation, and partner with global IT squads to improve reliability and user experience.
The role focuses on local site support while coordinating with Americas, EMEA, and APAC teams. You will manage end-user services including Google Workspace, endpoint management (Mac/Windows), collaboration tools (Zoom/Slack), identity services (Okta, CyberArk), and
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Senior IT Field Engineer - Automation & Global Support employer: Palo Alto Networks, Inc.
Palo Alto Networks is an exceptional employer that champions innovation and collaboration in the field of cybersecurity. With a remote work culture that promotes flexibility and work-life balance, employees are empowered to grow their skills through continuous learning opportunities and engagement with global partners. Joining our team means being part of a forward-thinking organisation that values diversity and fosters a supportive environment for professional development.
