Palo Alto Networks is seeking a highly motivated Support Engineer to join the Cortex XSIAM support team in London. You will handle customer inquiries, triage issues, and perform advanced troubleshooting across Windows, MacOS, and Linux environments, collaborating with developers to implement permanent fixes.
You will work closely with technical account managers to understand customer objectives, mitigate risks, and deliver best-in-class support within defined SLAs, contributing to ongoing
Senior Cybersecurity SIEM/EDR Support Engineer in City of London employer: Palo Alto Networks, Inc.
Palo Alto Networks is an exceptional employer that champions innovation and collaboration in the field of cybersecurity. With a remote work culture that promotes flexibility and work-life balance, employees are empowered to grow their skills through continuous learning opportunities and engagement with global partners. Joining our team means being part of a forward-thinking organisation that values diversity and fosters a supportive environment for professional development.
