CRM Executive
Working Days and Hours: Monday to Friday, 9 AM – 6 PM (UK Hours); Potential for Flexible Hours
Location: Remote/Online
Salary Range: Attractive, Top-of-Market Salary (paid in GBP)
At Palm Outsourcing, we don't just fill seats; we build elite teams. We continuously partner with top-tier clients looking for exceptional international talent.
Opportunity Overview
Our client is a UK ecommerce brand focused on growing customer lifetime value. This full-time, ongoing opportunity owns customer data and lifecycle journeys across email, SMS and push. It is an internal position working closely with the marketing or retention lead.
Key Responsibilities
- Data Hygiene - Keep CRM data clean, accurate and well structured.
- Customer Segmentation - Build segments that target customers by behaviour and value.
- Lifecycle Campaigns - Run lifecycle campaigns across email, SMS and push.
- Journey Automation - Set up automations and journey triggers in the CRM platform.
- Retention Reporting - Report on retention, LTV and repeat purchase rate.
- Campaign QA - Test and QA every journey before it goes live.
Qualifications
- English Fluency - Fluent, excellent written and spoken English is mandatory for this role.
- CRM Experience - Bring 2+ years of hands-on CRM or retention marketing experience.
- Platform Expertise - Demonstrate practical experience in Klaviyo, HubSpot, Braze or similar.
- Segmentation Skills - Build accurate segments from customer data.
- Lifecycle Knowledge - Understand customer lifecycle stages and retention metrics.
- Attention to Detail - Maintain accuracy across data and automations.
Benefits
- Top-of-the-market pay.
- Remote working.
- Potential for flexible hours.
- Becoming a part of Palm Outsourcing, where your performance is rewarded in long-term job security and continued growth opportunities.
Important Notes
- Typically, we work with our own laptops, but if you need any extra gadgets to do your best work, we've got you covered.
CRM Executive , View opportunity → employer: PalmOutsourcing Ltd.
PalmOutsourcing Ltd. is an attractive employer due to its commitment to building elite teams and providing top-tier talent with flexible working arrangements. The company fosters a performance-driven culture where employees can thrive and grow in their careers. With competitive salaries and a focus on client success, PalmOutsourcing Ltd. stands out as a desirable workplace.
