At a Glance
- Tasks: Assist in food preparation, serving, and maintaining a clean cafe environment.
- Company: Join the vibrant team at Cafe 1911 in Palmers Enderby.
- Benefits: Enjoy free parking, sick pay, and a supportive work culture.
- Other info: Part-time role with opportunities to grow and develop your skills.
- Why this job: Be part of a welcoming atmosphere and deliver exceptional customer service.
- Qualifications: Passion for hospitality and strong communication skills.
The predicted salary is between 12 - 15 € per hour.
We are seeking dedicated and enthusiastic Cafe Assistants to join our vibrant team at Cafe 1911 at Palmers Enderby. The ideal candidate will have a passion for hospitality and a strong commitment to providing exceptional customer service. As a Cafe Assistant, you will play a key role in creating a welcoming atmosphere for our guests while assisting with food preparation, serving, and maintaining the overall cleanliness of the cafe. Location is the Enderby site. The initial role is 18 hours per week.
Key Responsibilities
- Running orders and clearing tables.
- Being customer focused, delivering the best possible customer experience.
- Processing customer payments at the tills/iPads.
- General housekeeping of front and back of house areas.
- Ensuring Health and Safety standards and requirements are adhered to within legal requirements.
- Carrying out any additional duties as and when required.
Key Skills
- The ability to work well with others, or on your own using your own initiative.
- Be able to demonstrate professional performance in decision making, problem solving and seeking solutions to issues in a pragmatic way.
- Confident and effective written and verbal communication skills.
Leading and Developing
- Lead by example, setting excellent standards of behaviour.
- Encourage, inspire and support members of the team in developing confidence and capability.
- Nurture strong team identity and pride, share workload and offer total support.
- Accept responsibility and take initiative to get the job done.
- Create the correct atmosphere to enable the team to be motivated and enjoy their role within the team.
Commercial Thinking
- Formulate new ideas, find solutions and embrace change with a positive attitude.
- Be a forward thinker to meet goals and deliver results.
Think Customer
- Take time to question and understand the customers’ needs.
- Always be willing to go the extra mile to exceed customer expectations.
Communication
- Communicate with the team to gain commitment and a single vision of what is to be achieved.
- Delegate effectively whilst working as part of the team, building great team spirit.
- Relate well and communicate with people at all levels.
Standards
- Work within company policies and procedures, maintain standards and demonstrate commitment to the team.
- Set specific, measurable, achievable, realistic, and timely goals.
Be the Best
- Maintain a positive outlook, always taking a common-sense approach.
- Be self-motivated and focused to set a strong example within the team.
- Always keep emotions under control, accepting constructive criticism and learning from these experiences.
Job Types: Part-time Permanent
Benefits: Free parking, On-site parking, Sick pay
Catering Assistant at 1911 Enderby employer: Palmers At Ullesthorpe
At Cafe 1911 in Enderby, we pride ourselves on fostering a vibrant and supportive work environment where our team members can thrive. With a strong emphasis on exceptional customer service and teamwork, we offer flexible part-time hours, free on-site parking, and opportunities for personal growth within the hospitality sector. Join us to be part of a dedicated team that values your contributions and encourages you to go the extra mile for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant at 1911 Enderby
✨Tip Number 1
Get to know the cafe! Before your interview, pop by Cafe 1911 and soak up the atmosphere. Chat with the staff and customers to get a feel for the vibe. This will help you show your passion for hospitality during your interview.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to go the extra mile for a customer. Role-play these situations with a friend or family member to build your confidence and communication skills.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've worked well in a team before. Highlight times when you’ve supported others or helped create a positive atmosphere—this is key for a role at Cafe 1911.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our vibrant team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Catering Assistant at 1911 Enderby
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. Share any relevant experiences that highlight your commitment to providing exceptional customer service, as this is key for us at Cafe 1911.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and responsibilities mentioned in the job description. We love seeing candidates who take the time to align their experiences with what we’re looking for!
Keep It Clear and Concise:While we appreciate detail, clarity is crucial. Use straightforward language and structure your application well so it’s easy for us to read. Remember, first impressions count!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Palmers At Ullesthorpe
✨Know the Cafe Inside Out
Before your interview, take some time to research Cafe 1911 and its offerings. Familiarise yourself with their menu, values, and customer service approach. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. Highlighting your commitment to exceptional service will resonate well with the interviewers, as they are looking for someone who can create a welcoming atmosphere.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, think of instances where you successfully collaborated with others. Be ready to discuss how you can contribute to a positive team environment and support your colleagues at Cafe 1911.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the cafe's culture or how they handle customer feedback. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
