At a Glance
- Tasks: Join our vibrant team as a Cafe Assistant, serving customers and keeping the cafe clean.
- Company: Be part of Palmers Ullesthorpe, a respected family business with over 114 years of history.
- Benefits: Enjoy free parking, sick pay, and a supportive work environment.
- Other info: Flexible part-time role with opportunities for growth in a friendly team.
- Why this job: Make a difference in customer experiences while working in a fun, dynamic atmosphere.
- Qualifications: Passion for hospitality and strong communication skills are essential.
The predicted salary is between 12 - 15 € per hour.
We are seeking dedicated and enthusiastic Cafe Assistants to join our vibrant team at Cafe 1911 at Palmers Ullesthorpe. The ideal candidate will have a passion for hospitality and a strong commitment to providing exceptional customer service. As a Cafe Assistant, you will play a key role in creating a welcoming atmosphere for our guests while assisting with food preparation, serving, and maintaining the overall cleanliness of the cafe. Location is the Ullesthorpe site. Initial role is 18 hours per week.
Key Responsibilities
- Running orders and clearing tables.
- Being customer focused, delivering the best possible customer experience.
- Processing customer payments at the tills/iPads.
- General housekeeping of front and back of house areas.
- Ensuring Health and Safety standards and requirements are adhered to within legal requirements.
- Carrying out any additional duties as and when required.
Key Skills
- The ability to work well with others, or on your own using your own initiative.
- Demonstrate professional performance in decision making, problem solving and seeking solutions to issues in a pragmatic way.
- Confident and effective written and verbal communication skills.
Leading and Developing
- Lead by example, setting excellent standards of behaviour.
- Encourage, inspire and support members of the team in developing confidence and capability.
- Nurture strong team identity and pride, share workload and offer total support.
- Accept responsibility and take initiative to get the job done.
- Create the correct atmosphere to enable the team to be motivated and enjoy their role within the team.
Commercial Thinking
- Formulate new ideas, find solutions and embrace change with a positive attitude.
- Be a forward thinker to meet goals and deliver results.
Think Customer
- Take time to question and understand the customers’ needs.
- Always be willing to go the extra mile to exceed customer expectations.
Communication
- Communicate with the team to gain commitment and a single vision of what is to be achieved.
- Delegate effectively whilst working as part of the team, building great team spirit.
- Relate well and communicate with people at all levels.
Standards
- Work within company policies and procedures, maintain standards and demonstrate commitment to the team.
- Set specific, measurable, achievable, realistic, and timely goals.
Be the Best
- Maintain a positive outlook, always taking a common-sense approach.
- Be self-motivated and focused to set a strong example within the team.
- Always keep emotions under control, accepting constructive criticism and learning from these experiences.
About Palmers
Founded over 114 years ago, Palmers Garden Centre is one of Leicestershire’s oldest and most respected family businesses. Still owned and led by the fifth generation of the Palmer family, we’ve grown from humble market stalls to three thriving retail sites with over 150 employees.
Our Mission
To provide the highest quality products and services across our plants, gifts and restaurants with incredible customer service. To bring more customers into the world of horticulture and give them an amazing experience when they enter our stores.
Job Types Part-time, Permanent
Benefits
- Free parking
- On-site parking
- Sick pay
Catering Assistant at 1911 Ullesthorpe employer: Palmers At Ullesthorpe
At Palmers Ullesthorpe, we pride ourselves on fostering a vibrant and supportive work culture that values dedication and enthusiasm. As a Catering Assistant, you will not only enjoy competitive benefits such as free on-site parking and sick pay, but also have the opportunity to grow within a family-owned business that has been a cornerstone of the community for over 114 years. Join us in creating exceptional customer experiences while being part of a team that encourages personal development and a shared sense of pride.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant at 1911 Ullesthorpe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cafe 1911 and Palmers Ullesthorpe. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in being part of their vibrant atmosphere.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a welcoming environment, think of examples from your past experiences where you've gone the extra mile for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your teamwork spirit! The job requires working well with others, so be prepared to discuss how you’ve collaborated with colleagues in the past. Highlighting your ability to inspire and support your team can really set you apart.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and makes it easier for us to keep track of your application. Plus, you’ll get to see all the other exciting opportunities we have available!
We think you need these skills to ace Catering Assistant at 1911 Ullesthorpe
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. Share any relevant experiences that highlight your commitment to providing exceptional customer service, as this is key for us at Cafe 1911.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and responsibilities mentioned in the job description. We love seeing candidates who take the time to align their experiences with what we’re looking for in a Cafe Assistant.
Keep It Clear and Concise:While we appreciate detail, clarity is crucial! Make your application easy to read by using straightforward language and breaking up text into manageable sections. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures it reaches us promptly and allows you to easily track your application status. Plus, it’s super simple!
How to prepare for a job interview at Palmers At Ullesthorpe
✨Know the Cafe Inside Out
Before your interview, take some time to research Cafe 1911 and its offerings. Familiarise yourself with their menu, values, and customer service approach. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. Highlighting your ability to create a welcoming atmosphere and exceed expectations will resonate well with the interviewers.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, think of instances where you've successfully collaborated with others. Be ready to discuss how you can contribute to a positive team environment and support your colleagues.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the cafe's culture or future plans. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
