Operations Director- Commercial Cleaning Services
Operations Director- Commercial Cleaning Services

Operations Director- Commercial Cleaning Services

Full-Time 90000 - 95000 £ / year (est.) No home office possible
Palmer McCarthy

At a Glance

  • Tasks: Lead and grow a £25M+ cleaning portfolio while driving operational excellence.
  • Company: National leader in facility services with a collaborative culture.
  • Benefits: Competitive salary, substantial performance bonus, healthcare, and car allowance.
  • Why this job: Shape the future of cleaning operations in London with autonomy and impact.
  • Qualifications: Experienced in facilities management with strong P&L and leadership skills.
  • Other info: Opportunity to work in a rapidly growing, non-siloed business environment.

The predicted salary is between 90000 - 95000 £ per year.

Are you a senior leader in cleaning and facilities management looking for your next challenge? We are recruiting on behalf of a national leader in the provision of facility services, including cleaning, who is seeking an ambitious Operations Director to lead and grow a £25M+ London cleaning portfolio. This is a rare opportunity to operate as a ‘mini MD’ with full P&L responsibility, driving operational excellence, growth, and client satisfaction.

The Role

As Operations Director, you will oversee multi-site contracts across education, local government, corporate, and office sectors. You will lead a team of managers, optimise operational processes, and deliver profitability while embedding high standards in cleaning operations. Working closely with senior stakeholders, you will develop and implement strategies that drive performance, efficiency, and sustainable growth across your division.

Package Includes

  • Competitive base salary £90,000–£95,000 + substantial performance bonus (40–50% target, up to 100% potential)
  • Comprehensive benefits including healthcare, car allowance, and standard perks
  • Exposure to a rapidly growing, collaborative, and non-siloed business culture

Who We’re Looking For

  • Experienced Operations Director or Regional Director in facilities or cleaning management
  • Proven ability to manage multi-site, multi-client portfolios (£15M+)
  • Strong P&L, operational, and people leadership experience
  • Skilled at client and stakeholder engagement across diverse sectors
  • Entrepreneurial, solutions-focused, and able to drive operational and financial growth

Why This Role

This is a high-profile, high-impact position where you can shape cleaning operations in London, grow a substantial portfolio, and operate with autonomy within a supportive, growth-oriented culture.

To register your interest or find out more, please contact Palmer McCarthy’s recruitment team.

Operations Director- Commercial Cleaning Services employer: Palmer McCarthy

As a leading provider of facility services in London, we pride ourselves on fostering a dynamic and collaborative work environment that empowers our employees to excel. With competitive salaries, substantial performance bonuses, and comprehensive benefits, we are committed to supporting your professional growth while you lead a significant cleaning portfolio. Join us to make a meaningful impact in the industry and enjoy the autonomy and support necessary to drive operational excellence and client satisfaction.
Palmer McCarthy

Contact Detail:

Palmer McCarthy Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Director- Commercial Cleaning Services

✨Tip Number 1

Network like a pro! Reach out to your connections in the cleaning and facilities management sector. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.

✨Tip Number 2

Showcase your expertise! Prepare a portfolio that highlights your achievements in managing multi-site operations and driving profitability. This will help you stand out when chatting with hiring managers.

✨Tip Number 3

Be proactive! Don’t just wait for job postings. Reach out directly to companies you admire, like the one we're recruiting for. Express your interest and share how you can add value to their operations.

✨Tip Number 4

Utilise our website! Apply through StudySmarter to streamline your application process. We’re here to support you in landing that Operations Director role and making your mark in the industry.

We think you need these skills to ace Operations Director- Commercial Cleaning Services

P&L Management
Operational Excellence
Client Engagement
Stakeholder Management
Multi-Site Management
Team Leadership
Process Optimisation
Performance Strategy Development
Financial Growth
Entrepreneurial Mindset
Solutions-Focused Approach
Facilities Management
Cleaning Operations Expertise

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Operations Director. Highlight your experience in managing multi-site portfolios and your P&L responsibilities. We want to see how your background aligns with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've driven operational excellence and client satisfaction in your previous roles.

Showcase Your Leadership Skills: As an Operations Director, leadership is key. In your application, emphasise your experience in leading teams and optimising processes. We’re looking for someone who can inspire and drive performance across diverse sectors.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Don’t miss out on this opportunity!

How to prepare for a job interview at Palmer McCarthy

✨Know Your Numbers

As an Operations Director, you'll need to demonstrate your strong P&L management skills. Brush up on the financials of your previous roles and be ready to discuss how you've driven profitability and growth in your past positions.

✨Showcase Your Leadership Style

You'll be leading a team of managers, so it's crucial to articulate your leadership approach. Prepare examples of how you've motivated teams, optimised processes, and achieved operational excellence in multi-site environments.

✨Engage with Stakeholders

Client and stakeholder engagement is key in this role. Think of specific instances where you've successfully built relationships and driven client satisfaction. Be ready to discuss how you would approach stakeholder management in this new position.

✨Demonstrate Your Strategic Thinking

This role requires a strategic mindset. Prepare to talk about how you've developed and implemented strategies that have led to performance improvements and sustainable growth. Highlight any innovative solutions you've introduced in your previous roles.

Operations Director- Commercial Cleaning Services
Palmer McCarthy

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