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- Tasks: Lead and grow a £25M+ cleaning portfolio across various sectors.
- Company: National leader in facility services with a collaborative culture.
- Benefits: Competitive salary, performance bonuses, healthcare, and car allowance.
- Why this job: Shape cleaning operations in London and drive substantial growth.
- Qualifications: Experience in facilities management and strong leadership skills.
- Other info: High-profile role with autonomy in a supportive environment.
The predicted salary is between 90000 - 95000 £ per year.
Are you a senior leader in cleaning and facilities management looking for your next challenge? We are recruiting on behalf of a national leader in the provision of facility services, including cleaning, who is seeking an ambitious Operations Director to lead and grow a £25M+ London cleaning portfolio. This is a rare opportunity to operate as a ‘mini MD’ with full P&L responsibility, driving operational excellence, growth, and client satisfaction.
The Role
As Operations Director, you will oversee multi-site contracts across education, local government, corporate, and office sectors. You will lead a team of managers, optimise operational processes, and deliver profitability while embedding high standards in cleaning operations. Working closely with senior stakeholders, you will develop and implement strategies that drive performance, efficiency, and sustainable growth across your division.
Package Includes
- Competitive base salary £90,000–£95,000 + substantial performance bonus (40–50% target, up to 100% potential)
- Comprehensive benefits including healthcare, car allowance, and standard perks
- Exposure to a rapidly growing, collaborative, and non-siloed business culture
Who We’re Looking For
- Experienced Operations Director or Regional Director in facilities or cleaning management
- Proven ability to manage multi-site, multi-client portfolios (£15M+)
- Strong P&L, operational, and people leadership experience
- Skilled at client and stakeholder engagement across diverse sectors
- Entrepreneurial, solutions-focused, and able to drive operational and financial growth
Why This Role
This is a high-profile, high-impact position where you can shape cleaning operations in London, grow a substantial portfolio, and operate with autonomy within a supportive, growth-oriented culture.
Operations Director employer: Palmer McCarthy Solutions Ltd
Contact Detail:
Palmer McCarthy Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management sector. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio that highlights your achievements in managing multi-site contracts and driving operational excellence. This will help you stand out during interviews and demonstrate your value.
✨Tip Number 3
Practice your pitch! Be ready to discuss how you've successfully led teams and improved client satisfaction. Tailor your stories to align with the needs of the Operations Director role, showing how you can drive growth and efficiency.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and helps us get to know you better.
We think you need these skills to ace Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Operations Director. Highlight your experience in managing multi-site portfolios and your P&L responsibilities. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your leadership style and how you’ve driven operational excellence in previous roles. Let us know why you’re the perfect fit for this high-impact position.
Showcase Your Achievements: Don’t just list your duties; we want to hear about your successes! Quantify your achievements where possible, like how you improved client satisfaction or increased profitability. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Palmer McCarthy Solutions Ltd
✨Know Your Numbers
As an Operations Director, you'll need to demonstrate your strong P&L management skills. Brush up on the financials of your previous roles and be ready to discuss how you've driven profitability and growth. Prepare specific examples that showcase your impact on financial performance.
✨Showcase Your Leadership Style
This role requires strong people leadership experience. Think about your management style and how you’ve successfully led teams in the past. Be prepared to share stories that highlight your ability to motivate, develop, and engage your team while driving operational excellence.
✨Understand the Sector
Familiarise yourself with the cleaning and facilities management industry, especially in the context of education, local government, and corporate sectors. Research current trends and challenges, and be ready to discuss how you can address these in your new role.
✨Engage with Stakeholders
Client and stakeholder engagement is key for this position. Prepare to talk about your experience in building relationships and managing expectations across diverse sectors. Think of examples where you've successfully navigated complex stakeholder environments to achieve results.