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- Tasks: Provide top-notch customer service while ensuring safety at Edinburgh's luxury shopping destination.
- Company: Join a vibrant team at Multrees Walk, known for its luxury and customer focus.
- Benefits: Competitive pay starting at £13.40, rising to £13.80, plus potential Christmas bonus.
- Why this job: Be part of a dynamic environment where your role directly impacts customer experience.
- Qualifications: Must have SIA licence, strong communication skills, and ideally some security experience.
- Other info: Flexible shifts with opportunities for overtime and career growth.
The predicted salary is between 28000 - 29000 £ per year.
A vacancy has arisen for the position of Security/Customer Service Officer within Multrees Walk, Edinburgh's luxury shopping destination. The successful applicant should be flexible, enthusiastic, and preferably have experience in the security industry. Applicants must possess a valid SIA DS/SG licence, and a CCTV licence would be ideal. Customer Service is paramount at Multrees Walk; strong communication skills are essential.
Contract: 40.75 hours per week
Pay rate: currently £13.40, rising to £13.80 per hour in April.
Duties will include:
- Providing Customer Service to all members of the public and tenants
- Patrolling internal and external areas of the development
- Carrying out daily checks of the premises
- CCTV monitoring (by suitably trained person, SIA badge)
- Ensuring that all site paperwork is up to date
- Carrying out weekly fire/sprinkler testing
Shifts include: Days, nights, backshift - a minimum of 36 hours per week. Overtime and holiday cover may be required. Christmas bonus (discretionary/performance based).
Job Type: Full-time
Pay: £13.80 per hour
Expected hours: No less than 40.75 per week
Application question(s): Are you able to be on site in Edinburgh City Centre for 0630 start on any day of the week?
Experience: security: 1 year (required)
Language: English (required)
Licence/Certification: First Aid Certification (required), SIA (required), CCTV (required)
Work Location: In person
Security Officer in Edinburgh employer: Palmaris FM
Contact Detail:
Palmaris FM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Multrees Walk. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience in security and customer service aligns with what they're looking for. Confidence is key!
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and respect the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Security Officer position.
We think you need these skills to ace Security Officer in Edinburgh
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and security shine through. We want to see that you're excited about the role at Multrees Walk and ready to contribute to our luxury shopping destination.
Highlight Relevant Experience: Make sure to mention any previous experience in the security industry, especially if you’ve worked in customer-facing roles. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and qualifications are easy to spot. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Palmaris FM
✨Know Your Stuff
Make sure you brush up on your security knowledge and customer service skills. Familiarise yourself with the specific duties mentioned in the job description, like CCTV monitoring and daily checks. This will show that you're not just interested in the role but also understand what it entails.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice how you articulate your thoughts. Think of examples from your past experience where you successfully handled customer interactions or resolved conflicts. This will help demonstrate your ability to provide excellent customer service.
✨Flexibility is Key
The job requires flexibility with shifts, so be prepared to discuss your availability. Highlight any previous experience working varied hours or handling unexpected changes in your schedule. This will reassure them that you can adapt to their needs.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Even though the role involves a uniform, showing up well-presented will convey your seriousness about the position and respect for the interview process.