At a Glance
- Tasks: Serve drinks, engage with customers, and create a lively atmosphere.
- Company: Join the Scotsman Group, a top name in Scotland's hospitality scene.
- Benefits: Keep 100% of tips, flexible pay options, and discounts on food and cinema.
- Other info: Flexible hours, career development, and a fun team environment.
- Why this job: Be at the heart of the action and make guests feel special.
- Qualifications: Customer service skills and a friendly attitude are key.
The predicted salary is between 10 - 12 £ per hour.
About Us: The Scotsman Group is a leading name in Scotland’s hospitality scene, known for our vibrant bars, excellent drinks, and unforgettable service. We are looking for enthusiastic and personable individuals to join our bar staff team to help us create a lively and festive atmosphere for our guests.
The Role: As Bar Staff, you’ll be responsible for serving drinks, engaging with customers, and ensuring our bars run smoothly. You’ll be at the heart of the action, mixing up seasonal cocktails, pouring pints, and delivering the outstanding service that the Scotsman Group is known for.
Key Responsibilities:
- Provide excellent customer service, ensuring guests feel welcome and valued.
- Serve alcoholic and non-alcoholic beverages in line with licensing laws and company standards.
- Mix and serve a range of cocktails, beers, wines, and soft drinks.
- Engage with guests, answer questions, and provide recommendations on drinks.
- Manage the bar area, ensuring it remains clean, well-stocked, and organised.
- Handle cash and card payments accurately.
- Assist with the setup and breakdown of the bar before and after shifts.
- Work efficiently during busy periods, especially on key dates.
Requirements:
- Previous experience in a bar or hospitality role is preferred but not essential.
- Excellent customer service and communication skills.
- A friendly, approachable attitude with a passion for making customers feel special.
- Ability to work in a fast-paced environment while maintaining high standards.
- Flexible availability, including evenings, weekends, and key festive dates (including Christmas and New Year).
- Knowledge of alcoholic beverages, cocktails, and drink preparation is a plus.
- Personal Licence Holders Certificate (preferred but not required).
What We Offer:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Head Office Development Days.
- Refer a Friend Scheme.
How to Apply:
If you are passionate about hospitality and have the skills and experience to succeed in this role, we’d love to hear from you. Apply now and one of our friendly team will be in touch.
Bar Staff in Aberdeen employer: Palm Court Hotel
At Scotsman Hospitality, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values flexibility and employee wellbeing. With benefits like TRONC tips, Wagestream for early pay access, and extensive discounts across our venues, we ensure our team members feel appreciated and supported. Our commitment to career development through the Scotsman Steps training programme provides ample opportunities for growth, making this an ideal place for those seeking a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Staff in Aberdeen
✨Tip Number 1
Get to know the venue! Before your interview, pop into the bar and soak up the atmosphere. Chat with the staff and customers to get a feel for the vibe. This will help you stand out during your interview by showing your genuine interest in the Scotsman Group.
✨Tip Number 2
Practice your cocktail knowledge! Brush up on popular drinks and be ready to share your favourite cocktails during the interview. It shows you're passionate about the role and can engage with guests about their drink choices.
✨Tip Number 3
Show off your personality! The Scotsman Group is all about creating a lively atmosphere, so let your friendly and approachable side shine through. Share stories of how you've made customers feel special in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining our team right from the start!
We think you need these skills to ace Bar Staff in Aberdeen
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for hospitality and your passion for making customers feel special.
Tailor Your Experience:Make sure to highlight any relevant experience you have in bar or hospitality roles. Even if it’s not extensive, share what you’ve learned and how it can help us create that lively atmosphere we’re known for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our bar staff team. Avoid fluff and get straight to the good stuff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Palm Court Hotel
✨Know Your Drinks
Familiarise yourself with the drinks menu, including cocktails, beers, and wines. Being able to discuss your favourite drinks or suggest options to customers will show your passion for the role and impress the interviewers.
✨Show Off Your People Skills
Prepare to demonstrate your customer service skills during the interview. Think of examples where you've gone above and beyond for a customer, as this is key in creating that lively atmosphere the Scotsman Group is known for.
✨Be Ready for Fast-Paced Scenarios
Expect questions about how you handle busy periods. Share experiences where you thrived under pressure, as this role requires efficiency and composure during peak times, especially on festive dates.
✨Dress the Part
Make sure to dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the hospitality industry, which is crucial for making a great first impression.